Valley Construction, Inc. Reviews (1)
Valley Construction, Inc. Rating
Description: Windows - Installation & Service, Doors, Windows, Sunroom & Solarium Design & Construction, Doors - Installation, Doors - Patio, Doors - Repair, Home Improvements, Siding Contractors, Siding Contractors (NAICS: 238170)
Address: 1041 N Hastings Way, Eau Claire, Wisconsin, United States, 54703
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Review: Window installed with sill slanted up instead of down thereby collecting water toward window instead of sheading it away.Desired Settlement: Redo the sill so that it properly sheds water.
Business
Response:
Comment from the Business:The customer did call about a problem & was not in the mood to listen to anything I said & hung up on me. I called back and asked if he wanted to talk to the factory rep again he hung up on me. I will include the reps name & phone # [redacted] Also the factory is [redacted] # [redacted] If hes not interested in talking to me that would be the correct next steps. Vista windows are a high quality well made window
This is the same person that complained before. He hung up on me two times when I tried to talk to him The window is a high quality Vista His product is Energy star quality. The instill is correct. My installer is a friend of his and the homeowner knows it is correct. Again if it is correct now there is nothing to be done again I have talked to the factory rep and He is comfortable looking at the window if hes not comfortable with me. The factory rep came be reached at ###-###-#### His Name is [redacted] He is thru this area about once a month. This is Valley's 23 year in the window bussness Before that I was in charge of starting and training retail office's for a window manfacture.