Sign in

Valley Ford Truck

Sharing is caring! Have something to share about Valley Ford Truck? Use RevDex to write a review
Reviews Valley Ford Truck

Valley Ford Truck Reviews (1)

April 19, Dear MsM***: I am sorry Brian O' [redacted] , Our President and Owner, was not available to respond personally to you and our customerHe now has six locations and spends a great deal of time between storesI am the Customer Relations Manager and received your fax on Thursday and as always I researched the information and spoke with our parts Manager and our sales person who communicated with our customerThere was some confusion and both parties worked at correcting the problemA brief description from my research follows: > Our customer lives in Europe and placed his original order onlineWhen he received his first order, the convex mirror had a different language than the customer wanted> He returned that mirror for one with a different languageWe ordered the mirror he wanted based on his VIN numberThis mirror was smaller than his other mirrorThere apparently is a different size between U.S& Europe> He requested a refund but he returned the mirror in a generic box and bubble wrapOur salesman told our customer that Ford does not accept returns that are not in the original box (this was stated on the Internet)We are sorry to cause this inconvenience to our customerWe carefully read and research any complaint from a customer and work toward a fair solutionIn this case, we have decided to agree to this customer's desired offer of $We will mail this directly to himBrian O' [redacted] President Bob L [redacted] Customer Relations Manager

Check fields!

Write a review of Valley Ford Truck

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Valley Ford Truck Rating

Overall satisfaction rating

Add contact information for Valley Ford Truck

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated