Valley Health Shenendoah Memorial Hospital Multispecialty Clinic

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:They kicked me out of the officeThey explanation of why I was treated so differently on my last visit compared to all my previous visitsMy usual nurse wouldn't even see me!! What did I do so wrong before that day to be treated so different on that day? Now I have to start over with a new family physician's office completely Regards, [redacted] ***

Thank you for taking the time to communicate what we did not meet our patient expectations. The Provider is aware and we are currently addressing the customer service complaint. Please accept our sincerest apology, however due to HIPAA regulations; we re unable to further respond about
the patient medical condition.Thank you,Teresa T***Practice Manager

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:They kicked me out of the office. They explanation of why I was treated  so differently on my last visit compared to all my previous visits. My usual nurse wouldn't even see me!! What did I do so wrong before that day to be treated so different on that day? Now I have to start over with a new family physician's office completely. 
Regards,
[redacted]