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Valley Health Systems, Inc.

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Reviews Valley Health Systems, Inc.

Valley Health Systems, Inc. Reviews (11)

RE:CaseiD#:***To whom it may concern,This is a response to *** * ***'s complaint filed on 8/8/Ms*** purchased a Majesticvacuum and a Defender air cleaner on 3/29/for our standard price, after trade-in, of $Theagreement states that they put $down and pay
payments of $beginning on 4/29/16.They, in fact, where left with a copies of the contractThe third party finance company called andverified that factThey also verified the terms of the agreement with the consumer before they fundedour companylf the customer doesn't have copies of the paperwork or doesn't agree with the terms,the finance company will not fund the contract until the matter is taken care offI have enclosed thecontract that *** *** and*** *** both signed at the time f the sale that clearly covers thetermsIt clearly covers the cancelation policy as wellIt has been months since the purchaseWe donot accept use equipmentHowever, if Ms*** or Mr*** need assistance with the machines orfilter replacement, we are glad to help
*** ***General ManagerValley Health Systems
***Please see attached ***


Valley Health Systems NMullan Rd, Suite 110, Spokane Valley, WA May 8th, Attn: *** ***
** *** *** ***
*** ** *** RE: *** *** ID #: *** To Whom It May
Concern, I do apologize about this anomalyValley Health Systems has policies and procedures in place to avoid this type of situation and have had a staff meeting to ensure, that in the future, this does not happen againWe have removed the number listed in the complaint and she will not receive any further callsThank You Shane S*** General Manager

Valley Health Systems NMullan Rd, Suite 110, Spokane Valley, WA March 28th, of Northwest Attn: *** *** Dupont, WA RE: *** *** File #:*** To Whom It May
Concern, We did not receive any calls or mail from Mr*** during his three day right to rescission or at any point within a reasonable timeWe have also tried to contact Mr*** since receiving this complaint and unfortunately we were not successful in reaching himWe cannot accept any cancellation currently due to the length of time that has passed since his purchaseIf there are any issues with the product feel free to contact us as we would love to make sure everything is working properlyThank You Dustin F* General Manager

RE:Case ID#:***
To whom it may concern,This is a response to *** ***'s complaint filed on 7/23/do apologize to Mr***Although Iwas unable to find his number in our calling records, we have flagged the number he listed in hiscomplaintHe will not receive any more callsThank
Shane S***
General ManagerValley Health Systems

Valley Health Systems NMullan Rd, Suite 110, Spokane Valley, WA May 9th, Attn: *** *** N Morton #Spokane, WA RE: *** *** ID #: *** To Whom It May
Concern, We have already picked up Mrs***’s Defender air cleanerThere is a three-day cancellation period and as she stated she came in ten days after the date of purchaseThe contract is very clear and we left four copies of the cancelation policyThe “business days” she is reading is the clause that says if she did cancel within the three days, we have days to return any negotiable instruments associated with the saleShe unfortunately didn’t read or comprehend our cancelation policyWe tried to explain this to herAs for the price discrepancy, again, the price is clearly written on the contract that she signedWe also left two copies of the contract as wellWe can still not determine why she we think an $machine was only $And to speak of her assertion that we are a scam, we have 50,happy active customers in Washington State aloneWe have 40,000,worldwide customersAny complaints or concerns, if legitimate, are taken care of promptly and professionallyEven though Mrs*** clearly didn’t follow instruction, we still allowed her to cancel her contract and return the machines in the spirit of good business practicesBest Regards Shane S*** General Manager have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

we have reviewed the account and the patient's account was sent to collections correctly.  We can not remove this account from collections as the patient does owe the...

amount as of     07/28/2016 $1700.00  I talk to the collection agent and they are trying to work with the patient. At this time the patient will need to work with them on this issue. have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Valley Health Systems 1120 N. Mullan Rd, Suite 110, Spokane Valley, WA 99206     March 29th, 2017   Attorney General of Washington Attn: [redacted] PO Box 1000 DuPont, WA 98327     RE: [redacted] File #: [redacted]   To Whom It May...

Concern,                    Mr. [redacted] purchase a Class II medical device called the Defender on 3/8/2017. We offer a three-day cancelation policy on all our purchases. Mr. [redacted] called us on 3/21/2017 and was informed of our cancelation policy. Mr. [redacted] was called 5 days after his purchase by our customer care team to confirm the terms of the contract he speaks of in his complaint. He is paying 17.99% APR with no pre-pay penalty. I have included a link that discusses our most recent unsolicited test involving high risk medical patients. The Defender cannot cause “breathing discomfort”. If you have any questions, please call. Thank You Shane S[redacted] General Manager 509-590-1959

From:    Valley Health Systems
               10029 South Tacoma Way E-8
               Lakewood, WA 98499

               P.O. Box 1000
               DuPont, WA 98327
RE: Case ID#: [redacted]
To whom it may concern,
Valley Health Systems takes every appointment scheduled very seriously. If we offer someone a gift, we make every attempt to make sure that person has the opportunity to receive the gift. We do honor any request for us to stop calling. The introduction another party may have confused the process. The number provided has been added to our no-call list. Thank you.
Shane S[redacted]
General Manager
Valley Health Systems

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Address: 1120 N Mullan Rd, Spokane Valley, Washington, United States, 99206-4074


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