Valley Health

--------- Forwarded message ---------- sans-serif;">From: [redacted] < [redacted] >Date: Fri, May 9, at 11:AMSubject: ReprieveTo: [email protected], This communication is in regard to Claim # [redacted] ( [redacted] ) A representative of Valley Health contacted my this morning and resolved this matter satisfactorilyHe requested that I submit a "reprieve," which I am willing to doHowever, I cannot locate the means on the Revdex.com webpagePlease assist Thanks, [redacted]

February 24, 2015Dear *** ***:
Thank you for giving AmeriGas Propane, L.P(“AmeriGas”) an opportunity to respond to *** ***’s complaint regarding his accountAmeriGas takes any complaint by its customers seriouslyTherefore, upon receipt of his complaint, we investigated the
allegations contained therein and provide the following response based on our findings.Since filing this complaint *** *** has spoken to AmeriGas District Manager Michael T*** directly regarding his account issuesMrT*** went through the account step by step to explain every charge and he also issued a credit for the period of time which we failed to perform the appropriate meter reads*** *** indicated he was pleased with this resolution and with the information MrT*** provided himWe value our customers and our happy we could retain *** ***’s businessIn light of the foregoing, we reasonably consider this matter resolvedSincerely,
Michele O
Customer Advocate

--------- Forwarded message ----------
sans-serif;">From: [redacted] . <[redacted]>Date: Fri, May 9, 2014 at 11:48 AMSubject: ReprieveTo: [email protected],
 
This communication is in regard to Claim # [redacted])
 
A representative of Valley Health contacted my this morning and resolved this matter satisfactorily. He requested that I submit a "reprieve," which I am willing to do. However, I cannot locate the means on the Revdex.com webpage. Please assist.
 
Thanks,
[redacted]