Valley Oasis Taxi

Valley Oasis Taxi Transportation Service, Inchas no Employee, instead all the drivers are independent contractors and they are responsible for their behaviors/actionsIt is unusual for our company to get such kind of allegation from the customer/s and we would like to request the
customer/s to provide us with the following information so that we shall find out who the driver was and take an action.A) Driver ID/ Taxi Cab number ( on the Customer Receipt)B) A) Pick Address and dateC) Drop off Address and dateD) The amount She/he paidE) The time of pick up and drop offF) The Account that the transaction went through, the name of the driver, and driver phone number/ This information can be found from her bank statement as long as the driver used the SquareThe square and the Bank account is belonging to the driver and it should reflect the driver’s informationI)According to the Minneapolis City Licensing Department Regulation and Valley Oasis Taxi Transportation Service, IncPolicy, the customer should not pay any money if the driver didn’t use the regulated meterShe/he should have refused to pay for the fair because the driver was not doing legal thingII) The customer should call our company immediately and notify us what was going on regarding this complaintIII) When we get this information from the customer, it will be very easy for us to get the driver and then we shall come back to you with the detail informationIf you have any question regarding this email, please do not hesitate to call or email to Valley Oasis Transportation Service, Inc.Thank youBest RegardsFayissa ***Valley Oasis Transportation Service, IncManager*** *** *** ***Minneapolis, MN 55421###-###-####/###-###-####