Valley Perinatal Services

Conciliation & Engagement Specialist, 255);">Valley Perinatal Services has a internal policy and procedure outlining refund requirements There are different scenarios that need be to taken into consideration prior to refunding a patient's credit See below: Patient claims may still be pending with insurance Patient may have other appointments with balances owed and the credit can be applied Patient may have future appointments Patient's insurance plan may havenotified us of a retro-termination date and patient may no longer have insurance coverage Insurance may request a refund of their initial payment due to an internal audit and charges may no longer be covered Therefore, we assembled a internal policy that requires certain measures to be met prior to a refund I have reviewed this account, and we have made a decision to approve this refund Should you have any further questions, please let us know Respectfully, Sandra B [redacted] Billing Manager [redacted]

Conciliation & Engagement Specialist, Valley Perinatal Services has a internal policy and procedure outlining refund requirements There are different scenarios that need be to taken into consideration prior to refunding a patient's credit See below: Patient claims may still be pending with insurance Patient may have other appointments with balances owed and the credit can be applied Patient may have future appointments Patient's insurance plan may havenotified us of a retro-termination date and patient may no longer have insurance coverage Insurance may request a refund of their initial payment due to an internal audit and charges may no longer be covered Therefore, we assembled a internal policy that requires certain measures to be met prior to a refund I have reviewed this account, and we have made a decision to approve this refund Should you have any further questions, please let us know Respectfully, Sandra B***Billing Manager [redacted]

Conciliation & Engagement Specialist, 
 
255);">Valley Perinatal Services has a internal policy and procedure outlining refund requirements.  There are different scenarios that need be to taken into consideration prior to refunding a patient's credit.  See below:
1.  Patient claims may still be pending with insurance
2.  Patient may have other appointments with balances owed and the credit can be applied
3.  Patient may have future appointments
4.  Patient's insurance plan may havenotified us of  a retro-termination date and patient may no longer have insurance coverage
5.  Insurance may request a refund of their initial payment due to an internal audit and charges may no longer be covered
 
Therefore, we assembled a internal policy that requires certain measures to be met prior to a refund. 
 
I have reviewed this account, and we have made a decision to approve this refund.  Should you have any further questions, please let us know. 
 
Respectfully, 
 
Sandra B[redacted]
Billing Manager
[redacted]

Conciliation & Engagement Specialist,  Valley Perinatal Services has a internal policy and procedure outlining refund requirements.  There are different scenarios that need be to taken into consideration prior to refunding a patient's credit.  See below:1.  Patient...

claims may still be pending with insurance2.  Patient may have other appointments with balances owed and the credit can be applied3.  Patient may have future appointments4.  Patient's insurance plan may havenotified us of  a retro-termination date and patient may no longer have insurance coverage5.  Insurance may request a refund of their initial payment due to an internal audit and charges may no longer be covered Therefore, we assembled a internal policy that requires certain measures to be met prior to a refund.  I have reviewed this account, and we have made a decision to approve this refund.  Should you have any further questions, please let us know.  Respectfully,  Sandra B[redacted]Billing Manager[redacted]

I scheduled my appointment for a Tuesday and when I arrived I was told that it was not until Friday. I was also told that they would not accommodate me that day or ask the doctor if there was time to see me. I specifically scheduled on Tuesday due to my work schedule and the urgency of the appointment. I ask for the supervisors information and was given the card for the practice manager who I called and emailed. I never heard back from her.

Conciliation & Engagement Specialist, 
 

255);">Valley Perinatal Services has a internal policy and procedure outlining refund requirements.  There are different scenarios that need be to taken into consideration prior to refunding a patient's credit.  See below:
1.  Patient claims may still be pending with insurance
2.  Patient may have other appointments with balances owed and the credit can be applied
3.  Patient may have future appointments
4.  Patient's insurance plan may havenotified us of  a retro-termination date and patient may no longer have insurance coverage
5.  Insurance may request a refund of their initial payment due to an internal audit and charges may no longer be covered
 
Therefore, we assembled a internal policy that requires certain measures to be met prior to a refund. 
 
I have reviewed this account, and we have made a decision to approve this refund.  Should you have any further questions, please let us know. 
 
Respectfully, 
 
Sandra B[redacted]
Billing Manager