Valley Radiology Imaging Reviews (%countItem)
Valley Radiology Imaging Rating
Address: 125 Ciro Ave STE 200, San Jose, California, United States, 95128-1671
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Over charge for the services. After got the EOB explanations. From the insurance, I did contact the Billing customer service 3 times ask for the refund , just was informed , wait for the refund, but no luck until now.
1st time on July 06 20
2 nd time on July 17 20
3rd time on July 31 20
This issue (over charge to my credit card) has been happening 2 years in the rows, request for feedback to change this policy but negative return. I did insist them to charge the different amount that I will be responsible after have the settlement from insurance but the requested has been turn down.The amount over charge is *** review this matter and advise. THANK YOU
Regards,
***
Product_Or_Service: Billing
Contact by the Business Refund overcharging amount and change their Policy, do not charge the patient before settlement with the insurance
Thank you for helping me out with this issue. I did receive the refund recently, but there are no response about the Request to change the Policy, charging the patient after settlement with the insurance. Please,review and advise if you are having further information about this issue.
Best regards,
***.