Valley View Appraisal

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] Hi ***,In response to the poured wall,it is 8 feet tall with a 4 foot frost wall,not a 4 foot wall as said by [redacted] . As you can see buy the picture of the plan on that wall and the actual picture of the house the person who drew up the plans had no idea of the elevation,only explained by me.Since no poured retaining wall could be poured to the left side of the wall because of the 75 foot high water mark,we were going to put a retaining wall to the right of the garage 5 feet high and 16 feet long [redacted] and I discussed we would start the dirt on the left,next to the vinyl siding go to the right 3 foot tall to the end of the right side of the garage with dirt covered with 1 1/2 inch rock for washout.Retaining wall to right of poured wall,he even suggested the angle of the wall [redacted] is the one who put the back fill in front of the poured wall.He knew what the landscaping looked like after the walls were up.He never told me or said that there should be some retainage against the wall.I was present that day and every day he came to work on my job.When he came out on Dec.26th and I showed him the problem the other 3 walls were tight to the slab.The leaning wall is not shrinkage,as he states,no professionalism because no anchors were attached to the top inside of the wall,so the poured slab would have something to attach itself.This was stated by the representative from foundation supportworks.The drain hole was to be for a 2" pvc tube,and the hole is 6" in diameter [redacted] said he wasn't told the wall was going to be exposed,but I told him it was going to be covered with the fake brick from menards.Him being a professional and seeing the height of the wall,he never gave advice or even told me the wall could fall out.Even with the carbon fiber strips on the outside the wall continues to lean more.The gap measured today is 11/16 inch.It is not structurly safe as he states,and continues to lean out.He is totaly incorrect.We talked about every aspect of the house as it was being built,nothing wasn't held back as he says.If you do research on wall height,anything built over 5 foot tall should be anchored,there should have been 5 anchor points since he made the garage 26 feet,not 24 according to the plans.I have 5 more weeks till it gets fixed,or sooner,it's moving 1/8" per month,and [redacted] thihks it's structurly safe,NOT! It will fall if not fixed,and will take out the garage and part of the house and walls.He also stated there are 2 rows of rebar in the top of the wall,if there was no rebar the wall would be leaning out twice as far as it is.After listening to the represenative from foundation suppoertworks,and the mistakes made by [redacted] he is far from professional.He knew from day one and never once suggested anything different.

In mid April John Kosir, of Valley View Appraisal, came to my Tempe tri-level home to appraise it for a refinance I was doing through my current mortgage company, Wells Fargo He was hired through them although I paid the cost of the appraisalI was refinancing my home for far less than half of its market value, so I wasn't overly concerned about the final value
He was at my home for about minutes and was in a big hurry
The appraisal that was subsequently submitted to Wells Fargo contained numerous glaring errors that affect the final valuation Had I been selling my home it would have been a big problemBy the way, I was a full time realtor for several years in the Tempe area years ago so I worked with and around many appraisers during that timeI also sold and listed houses identical to my own
His appraisal said that my house had vaulted ceilings when it has 8' ceilings
He said that there was no alley when there is a dedicated alley behind my house
He used as a comparable a house located south of me in The Lakes
He listed the square footage as 2,sqfeet when it is 2,sqfeet
He said there was no gas only electrical utility Gas is available
His appraisal report was full of errors The Maricopa County Assessor's office accurately lists the sqfootage of my home at 2,sqft One of his other comps listed a house similar to mine at 2,sqftwhich he apparently took at face value
This company should be ashamed and this appraiser should be retrained!

On 2/26/14, I bid the referenced job for a local contractorThe blueprint was drawn up by the local lumberyard with elevations, foundation plan, and first-floor planI bid this job based on the blueprint provided to meThe blueprint indicated a retaining wall, however, the contractor
said that his wall would be eliminated and replaced with landscapingTherefore, a poured retaining wall was not included on the bidFootings and walls were pouredThe footings were not dug according to the elevations on the blueprint for the garage wallsBecause of this, I poured the footings and walls to height to match the blueprintI was never informed that there was not going to be any retainage on the outside of the existing garage wall because it was supposed to be landscapedThe wall in question was supposed to be a 4-foot wall with a footingIt ended up being a 12-foot wall with a footingFour feet was buried due to frost, and approximately feet is above groundThe 26'x8'x8" wall above ground was poured with )1," vertical and horizontal rebar which is not required by codeStill, at this point, there has been no mention that there was not to be any retainage on the outside of the wallI ended up installing yards of fill to bring to existing grade to pour garage floorThe garage floor was poured per drawing and bidNo landscaping was ever completed per drawingI explained to the homeowner that he should have some retainage against the wallIf I knew that it was going to be left exposed, there are many different options that could have been done for thisAgain, there was still no mention that landscaping was not going to be done.When I looked at the wall in December, the wall did move a little, and the floor has shrunkI do believe that the wall is structurally soundAll concrete will shrink and expand due to the weather changes from hot and coldThe homeowner had a hole put into the wall for the floor drain to run out which creates a weak spotI know that the wall did crack above and below the holeThe hole was not used because, I believe, he was going to be landscaping there and decided to leave the wall exposedNot once throughout this project was I told by the contractor or homeowner that the wall was going to be exposed feetPer drawing, it shows dirt to the top of the wall

Don't waste $400. this is a 2 man operation and they are only interested in providing the bare minimum amount of work on their appraisals as needed by the lender. When an appeal is necessary, they are unprofessional and do not take into consideration current sales trends including most recent "actual" comparable homes sold, options/upgrades, etc. The only upgrade they care about is cabinets and counter tops in kitchens and bath. So flippers, these may be your new appraisal guys, but for real homeowners, steer clear. Their appraisals are no where near current "real" market value. In fact, these 2 are direct contributors to the current mortgage fiasco. They both have recent foreclosures on file with public records. Would you hire someone to appraise your home that couldn't even appraise their own property accurately? If your lender has them as an approved appraisal resource, do yourself a favor and request that the lender does not use these guys.
Light reading on one of their appraiser's:
https://[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Hi [redacted],In response to the poured wall,it is 8 feet tall with a 4 foot frost wall,not a 4 foot wall as said by [redacted].
As you can see buy the picture of the plan on that wall and the actual picture of the house the person who drew up the plans had no idea of the elevation,only explained by me.Since no poured retaining wall could be poured to the left side of the wall because of the 75 foot high water mark,we were going to put a retaining wall to the right of the garage 5 feet high and 16 feet long[redacted] and I discussed we would start the dirt on the left,next to the vinyl siding go to the right 3 foot tall to the end of the right side of the garage with dirt covered with 1 1/2 inch rock for washout.Retaining wall to right of poured wall,he even suggested the angle of the wall[redacted] is the one who put the back fill in front of the poured wall.He knew what the landscaping looked like after the walls were up.He never told me or said that there should be some retainage against the wall.I was present that day and every day he came to work on my job.When he came out on Dec.26th and I showed him the problem the other 3 walls were tight to the slab.The leaning wall is not shrinkage,as he states,no professionalism because no anchors were attached to the top inside of the wall,so the poured slab would have something to attach itself.This was stated by the representative from foundation supportworks.The drain hole was to be for a 2" pvc tube,and the hole is 6" in diameter[redacted] said he wasn't told the wall was going to be exposed,but I told him it was going to be covered with the fake brick from menards.Him being a professional and seeing the height of the wall,he never gave advice or even told me  the wall could fall out.Even with the carbon fiber strips on the outside the wall continues to lean more.The gap measured today is 11/16 inch.It is not structurly safe as he states,and continues to lean out.He is totaly incorrect.We talked about every aspect of the house as it was being built,nothing wasn't held back as he says.If you do research on wall height,anything built over 5 foot tall should be anchored,there should have been 5 anchor points since he made the garage 26 feet,not 24 according to the plans.I have 5 more weeks till it gets fixed,or sooner,it's moving 1/8" per month,and [redacted] thihks it's structurly safe,NOT! It will fall if not fixed,and will take out the garage and part of the house and walls.He also stated there are 2 rows of rebar in the top of the wall,if there was no rebar the wall would be leaning out twice as far as it is.After listening to the represenative from foundation suppoertworks,and the mistakes made by [redacted] he is far from professional.He knew from day one and never once suggested anything different.

In the process of refinancing my home, Pendo Management Group sent an individual by the name John Kosir from the ‘Valley View Appraisal, LLC’ to appraise my house. From what I could tell, this individual didn’t like me as a minority and showed this in his behavior during the visit and later on in the much undervalued appraisal. He barely spent 10 minutes at my house and didn’t even care to walk out to different rooms and balcony to measure them.
About 1.5 years ago, I purchased my house as a 4 bedroom/3 bathroom property and back then the house was appraised at 456K when I entered the negotiation and purchased it for 425K. We converted this property to a 5 bed/3 bath house off the bat and added many additions including a 300 sf balcony and a 200sf gazebo. The list of the improvements adds up to about $55K. I recently asked my real estate agent to run a CMA for my house which came back at $540K.
The assigned appraiser though came back with $465K for my property which was way under the market value considering the baseline appraisal of 1.5 years ago ($456K), all the additions and improvements to the property ($55K) and the huge market appreciation in this period.
We directly asked for an appeal with the Pendo Management Group and sent the correct CMA from our real estate agent, the list of the improvements and the letter of the explanation but Kosir didn’t revise his numbers.
This company is both incompetent and unprofessional and not recommended for business at all.

In mid April 2016 John Kosir, of Valley View Appraisal, came to my Tempe tri-level home to appraise it for a refinance I was doing through my current mortgage company, Wells Fargo. He was hired through them although I paid the cost of the appraisal. I was refinancing my home for far less than half of its market value, so I wasn't overly concerned about the final value.

He was at my home for about 15 minutes and was in a big hurry.

The appraisal that was subsequently submitted to Wells Fargo contained numerous glaring errors that affect the final valuation. Had I been selling my home it would have been a big problem. By the way, I was a full time realtor for several years in the Tempe area years ago so I worked with and around many appraisers during that time. I also sold and listed houses identical to my own.

His appraisal said that my house had vaulted ceilings when it has 8' ceilings.

He said that there was no alley when there is a dedicated alley behind my house.

He used as a comparable a house located south of me in The Lakes.

He listed the square footage as 2,320 sq. feet when it is 2,360 sq. feet..

He said there was no gas only electrical utility. Gas is available.

His appraisal report was full of errors. The Maricopa County Assessor's office accurately lists the sq. footage of my home at 2,360 sq. ft. One of his other comps listed a house similar to mine at 2,320 sq. ft. which he apparently took at face value.

This company should be ashamed and this appraiser should be retrained!

Don't waste $400. this is a 2 man operation and they are only interested in providing the bare minimum amount of work on their appraisals as needed by the lender. When an appeal is necessary, they are unprofessional and do not take into consideration current sales trends including most recent "actual" comparable homes sold, options/upgrades, etc. The only upgrade they care about is cabinets and counter tops in kitchens and bath. So flippers, these may be your new appraisal guys, but for real homeowners, steer clear. Their appraisals are no where near current "real" market value. In fact, these 2 are direct contributors to the current mortgage fiasco. They both have recent foreclosures on file with public records. Would you hire someone to appraise your home that couldn't even appraise their own property accurately? If your lender has them as an approved appraisal resource, do yourself a favor and request that the lender does not use these guys.
Light reading on one of their appraiser's:
https://[redacted]