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Valleydale Mini Storage

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Valleydale Mini Storage Reviews (1)

We chose Valleydale Mini storage because it was convenient and looked clean....BIG MISTAKE! Last week we hired movers to relocate the entire contents of the storage unit - which included the furniture for an entire apartment - and discovered that the majority of items had been destroyed by rodents. There were holes chewed in the couch with the stuffing pulled out. Both the couch and the love seat were unsalvageable. The boxes that had been taped shut and sealed were all chewed through. The packing paper was chewed up and there were droppings and blood EVERYWHERE. All the items we had hired movers to load up the truck had to be unloaded, inspected, most thrown away, reboxed, and reloaded - costing us hundred of extra dollars. As if this wasn't enough, when we contacted the office, the owner, Ron O[redacted], was very unhelpful but agreed to meet at the storage unit and look at the damaged sofa. Upon inspection, he said he had no responsibility for any damage in any of the units and the only thing he could offer was to "read the lease agreement". Needless to say, we are extremely unhappy after paying to have these items stored for the last two years to find that they were destroyed. This was a waste of two years of payments considering most items had to be thrown away due to the blood and feces covering it.

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Address: 2651 Valleydale Rd, Hoover, Alabama, United States, 35244-2026

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