The Company routinely does not answer its customer service phone. When you finally reach the Company they promise to send out the item within 3 to 4 days and then nothing happens.
Revdex.com:At this time, my complaint, ID [redacted] regarding Valplast Supply Services, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
At this time, I have been contacted directly by Valplast Supply Services, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here]Business called to let me know that item has been on back order and is due to be delivered by end of January In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved3/*/Have not received or reviewed response; however, the day after I filed my complaint, ValPlast decided to finally ship the product I paid for If they had responded to my phone calls all this extra effort would not have been necessaryThe product was shipped on February [redacted] and received on the *** I am not pleased with their business practices but consider this issue resolved I will still not do business with them again in the future Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved[redacted] [redacted] *** [redacted] Received product Saturday, February **, one day shy of taking one month to ship from New York to New Hampshire, paying $for shipping No explanation why it took that long, but money taken out of my account immediatelyI guess the issue is resolved, but don't think I'll do business with them againThank you for your assistance Sincerely, [redacted]
Thank you for your assistance The customer had been informed that the product was on back order when she initially placed her orderWe have received our inventory and their order has been fulfilledI've pasted the tracking information below As the customer has requested a refund, I will credit her account as a courtesy for her inconvenience Please let me know if I can provide you with any additional information Kindly, Christopher L*** Director, Customer Care Valplast Supply Services
We anticipate receiving inventory to fulfill [redacted] s order (# [redacted] ) on July *** Shipping of her order will be before July *** Customer should receive her order by July ***Please advise if further action is necessary
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com:At this time, my complaint, ID [redacted] regarding Valplast Supply Services, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
At this time, I have been contacted directly by Valplast Supply Services, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here]Business called to let me know that item has been on back order and is due to be delivered by end of January In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved3/*/Have not received or reviewed response; however, the day after I filed my complaint, ValPlast decided to finally ship the product I paid for If they had responded to my phone calls all this extra effort would not have been necessaryThe product was shipped on February [redacted] and received on the *** I am not pleased with their business practices but consider this issue resolved I will still not do business with them again in the future Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved[redacted] [redacted] *** [redacted] Received product Saturday, February **, one day shy of taking one month to ship from New York to New Hampshire, paying $for shipping No explanation why it took that long, but money taken out of my account immediatelyI guess the issue is resolved, but don't think I'll do business with them againThank you for your assistance Sincerely, [redacted]
Thank you for your assistance The customer had been informed that the product was on back order when she initially placed her orderWe have received our inventory and their order has been fulfilledI've pasted the tracking information below As the customer has requested a refund, I will credit her account as a courtesy for her inconvenience Please let me know if I can provide you with any additional information Kindly, Christopher L*** Director, Customer Care Valplast Supply Services
We anticipate receiving inventory to fulfill [redacted] s order (# [redacted] ) on July *** Shipping of her order will be before July *** Customer should receive her order by July ***Please advise if further action is necessary
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Valplast Supply Services, Incregarding complaint ID [redacted] .Sincerely, [redacted]