Value Vacation Rentals Reviews (1)
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Value Vacation Rentals Rating
Description: Vacation Rentals
Address: 502 N Division St, Carson City, Nevada, United States, 89703-4103
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www.valuevacationrentals.com
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Complaint"The contact information for the website at the following link,http://www.valuevacationrentals.com/vacation-rentals/11150/needs to be updated due to the passing of [redacted]. The email contact info should be changed to [redacted], [redacted] Her contact phone is [redacted]Please advise what the log in name and pass word would be and if at all possible give her the ability to see historic email inquiries and other communication with prospective renters.Please confirm receipt of this email."We have requested their help 4 times since January 7th and have yet to be contacted or hear back from them. They did delete the ad which is perhaps causing us to lose income and they are losing income by not asking to pay for service. We Have sent this to every email address listed on their contact us website.Desired SettlementTo reinstate the ad and follow the requests in the emails.Business Response Thank you for your contact. Property listing 11150 was automatically deactivated upon listing date expiration (11/19/15). Unfortunately, we are unable to make owners login or owner contact information changes via third party request as received from[redacted] without proper documentation. If the new owner would like to create a member account, we would be happy to offer the annual listing service at $49 vs. $89. Please use promotion code [redacted] at checkout. Once created, please email [email protected] and we can transfer the photos for you. Thank you for using www.ValueVacationRentals.com.Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)