Complaint: [redacted] I am rejecting this response because: I still have not received my refund and I would never use this company again! Bobby knew how much we needed this vehicle transported ASAP, why would we not pick up our phones when the driver supposedly called?? The first time the driver called he even stated that he wasn't sure he could pick up the vehicle because it would be the last one on the truck and he's already running lateThat tells me the driver lied to you so he could just keep goingRegardless of the driver situation, you still could not get the vehicle picked up after we gave you two weeks to get it doneYou ignored our phone calls and gave us the run around every time! I shouldn't have to call you from different phone numbers to get a statusI called another company, they had excellent customer service and delivered the vehicle within days! I just want my $back! Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I still have not received my refund and I would never use this company again! Bobby knew how much we needed this vehicle transported ASAP, why would we not pick up our phones when the driver supposedly called?? The first time the driver called he even stated that he wasn't sure he could pick up the vehicle because it would be the last one on the truck and he's already running lateThat tells me the driver lied to you so he could just keep goingRegardless of the driver situation, you still could not get the vehicle picked up after we gave you two weeks to get it doneYou ignored our phone calls and gave us the run around every time! I shouldn't have to call you from different phone numbers to get a statusI called another company, they had excellent customer service and delivered the vehicle within days! I just want my $back! Sincerely, [redacted]