Van Born Property Management LLC

she came in for a smog check, waited in the waiting room, we pulled it in started to do the smog and it would not restartI came to the office and told her it would not start we checked it out to make sure all the connections were tight and it was getting good power and needed a new starter, gave her an estimate, she asked if she could pay with a check, I agreed we fixed it and did the smog, she paid with a check, she was aware of everything as it happened, she signed the paperwork the check went through the bank no problem, yesterday she called me and gave me that story over the phone, but I remembered the car and what happened and so do my staff who witnessed the whole thingI reminded her of the events as it happened but she became unreasonable over the phone and I told her I was not going to put up with that so here we arewe did the work on 01/02/no call or anything until nowwe only did what was needed and only with her permission, thanks [redacted]

she came in for a smog check, waited in the waiting room, we pulled it in started to do the smog and it would not restart. I came to the office and told her it would not start we checked it out to make sure all the connections were tight and it was getting good power and needed a new starter, gave...

her an estimate, she asked if she could pay with a check, I agreed we fixed it and did the smog, she paid with a check, she was aware of everything as it happened, she signed the paperwork the check went through the bank no problem, yesterday she called me and gave me that story over the phone, but I remembered the car and what happened and so do my staff who witnessed the whole thing. I reminded her of the events as it happened but she became unreasonable over the phone and I told her I was not going to put up with that so here we are. we did the work on 01/02/18 no call or anything until now. we only did what was needed and only with her permission, thanks [redacted]

we charge the same for a pretest as the test there is no down side to having a failed smog, by doing the complete test you get the whole picture instead of a partial quick look. I have had people complain when I tell them they need a missing part replaced, they go fix that come back we do the whole...

test and it fails tail pipe emissions. you brought it in for an inspection we did that and gave you the whole picture