Van Dang, DDS, a Professional Dental Corp. Reviews (1)
Dr. [redacted] and I had an agreement that she would bill my insurance and accept that payment, as payment in full. I have been seeing her for many years and most recently she performed a root canal and made arrangements for me to pay for the porcelain crown only, $600.00. At the time of service I paid $300.00 (down pymt). At this time an impression was taken of my tooth for the future crown. On this day, Dr. [redacted]'s office had me give them a copy of my debit card so that on the next appt when the crown was to be put on, they would charge my card for $300.00. I received a call from Dr. [redacted]'s office stating that the impression was not done correctly and I needed to return to have another one done. I told the assistant that I would call to make another appt for that procedure and also instructed her NOT to take the payment yet, since we still had time before the actual crown. She stated that she would indeed do this. My Bank (Chase) informed me that I was overdrawn in my acct and it was due to Dr. [redacted]'s office withdrawing the $303.00. I called their office and spoke to another assistant and I asked her why they did this, since I had NEVER had the procedure done and I asked her not to make any charges on my Bank card, as I did not feel comfortable with this. She stated that she would to with Dr. [redacted] and get back to me. She called back and stated that Dr. [redacted] would not reverse the charges. Later on, I called the office and advised the girl that I would not be returning to New Dental Images and since the crown was never ordered, I would not be returning as a patient. Dr. [redacted]'s office owes me $606.50 (porcelain crown charge). She told me that I would not be paying out of pocket for the root canal (only for the cost of the porcelain crown). Since complaining to her office, I suddenly received a "dummy bill" in today's mail with fraudulant charges that add up to $918.35.