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Van Horn First Chrysler Dodge Jeep Ram

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Reviews Van Horn First Chrysler Dodge Jeep Ram

Van Horn First Chrysler Dodge Jeep Ram Reviews (7)

*** - Our team is working diligently to find the fastest solution for youWe'll be in contact as soon as we have more information

***,Thank you for reaching out and we apologize for any confusionThe last thing we want is for you to walk away from our dealership with negative feelings about your experienceAttached you’ll find documentation from your purchase which includes a disclosure regarding the accidentOur
dealership’s goal is to be as transparent as possible with any history on a vehicle that we’ve been provided with prior to completing a transactionWe contacted the New Mexico DMV and were able to discover that you’re not prevented from titling and registering the vehicle, but an inspection needs to be completed by the state police departmentOur team wants to provide any help we can with registering the vehicle in another statePlease let us know if we can be of any further assistance in that process

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me The new VIN sticker was received.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was informed that the vehicle had been repaired on the rear of the vehicle; never that that the driver door had been replacedThe level VIN inspection that the state of New Mexico requires before I am able to title and register my vehicle, does not have any available appointments before December of My registration expires in AprilThat is months of not being able to drive the only vehicle I have because of this issue.
Regards,
*** ***

Our technicians have driven the vehicle and there are no abissues appear at this time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11897982, and find that this response aligns with a pleasant conversation I had with the business/GM on 12/28. While the consumer complaint has not been fully resolved, dependent on external variables, I have regained confidence that Van Horn Chrysler will manage this appropriately.*12/conversation with Van Horn Chrysler GM may have been sparked from an earlier (assumed dismissed) missive to the business
Regards,
Chris ***

Our *** ***, Kyle ***, has been in communication with ChrisVan Horn First Chrysler will be providing payment assistance to be determined based on the duration of the vehicle repairsChris has Kyle’s cell phone number if any questions come up while the vehicle is being repaired

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Address: 4611 Expo Dr, Manitowoc, Wisconsin, United States, 54220-7311

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