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Van Ness Engineering

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Van Ness Engineering Reviews (6)

[redacted] April 14, Bernardo Center Drive San Diego, CA 92128Revdex.com of San Diego, Orange & Imperial Counties - ID # [redacted] Dear Ms [redacted] ,First and foremost, I apologize for the delay in our company’s response to your filing with the Revdex.com on 12/5/We just recently became aware of your filing due to the fact that our company has not been active with the Revdex.comWe do respect their mission and are now working to ensure that we have a process to address customer concernsSo even though this letter is WAY LATE, a real person did read your filing and I want to provide you a thoughtful response.Our company was founded in and we strongly believe we have continued to grow and improve in large part to feedback from our customers, such as yours.I apologize for the inconvenience/distress/problems created by your experience with your car being broken intoWe take great care to ensure that important matters such as product performance are properly managedWe unfortunately do not replace personal property stolen via auto theft or break-inWe hope that our replacement of our product at no cost to you was to your satisfaction.We install approximately 40,anti-theft hardware installs in vehicles per month with high customer satisfactionWe appreciate your feedback, take it seriously and appreciate you bringing your experience to our attention, so as to help our organization improve.We hope our hands on response from our customer service department and our formal communication via the Revdex.com will be acceptable to youI again have empathy for the fact that your car was broken into and apologize that we cannot go back in time before this incident to verify if the alarm was in working order at that time, but we did everything in our power to ensure your satisfaction, once you notified us of the crime.If you have additional information the company should consider regarding this incident, please provide that to us.Yours sincerely, [redacted] VP of Marketing Southwest Dealer Services 303-925-ex [redacted] @swds.netBunsen | Irvine, CA | www.swds.net | 800-395-|

[redacted] ***April 14, 2017Revdex.com of San Diego, Orange & Imperial Counties - ID # [redacted] Dear Ms***,First and foremost, I apologize for the delay in our company’s response to your filing with the Revdex.com on 2/7/We just recently became aware of your filing and want to provide you a response in additional to the formal response provided to you via our customer service department (attached).I apologize for the inconvenience/distress/problems created by your experience with your car being broken intoWe take great care to ensure that important matters such as product performance are properly managedThrough our research as outlined in the attached letter that was sent to you we followed our company policies and did our absolute best to ensure that our product was functioning correctly and that you were satisfied.We install approximately 40,anti-theft hardware installs in vehicles per month with high customer satisfactionWe appreciate your feedback, take it seriously and appreciate you bring your experience to our attention, so as to help our organization improve.We hope our hands on response, on two separate occasions, by our staff which verified your alarm was working and our formal communication both to you personally and via the Revdex.com will be acceptable to youI again have empathy for the fact that your car was broken into and apologize that we cannot go back in time before this incident to verify if the alarm was in working order at that time, but we did everything in our power to ensure it is in working order, once you notified us of the crime.If you have additional information the company should consider regarding this incident, please provide that to us.Yours sincerely, [redacted] VP of Marketing Southwest Dealer Services 303-925-ex***? [redacted] @swds.net

*** ** *** April 14, Bernardo Center Drive San Diego, CA 92128Revdex.com of San Diego, Orange & Imperial Counties - ID # ***Dear Ms***,First and foremost, I apologize for the delay in our company’s response to your filing with the Revdex.com on 12/5/We
just recently became aware of your filing due to the fact that our company has not been active with the Revdex.comWe do respect their mission and are now working to ensure that we have a process to address customer concernsSo even though this letter is WAY LATE, a real person did read your filing and I want to provide you a thoughtful response.Our company was founded in and we strongly believe we have continued to grow and improve in large part to feedback from our customers, such as yours.I apologize for the inconvenience/distress/problems created by your experience with your car being broken intoWe take great care to ensure that important matters such as product performance are properly managedWe unfortunately do not replace personal property stolen via auto theft or break-inWe hope that our replacement of our product at no cost to you was to your satisfaction.We install approximately 40,anti-theft hardware installs in vehicles per month with high customer satisfactionWe appreciate your feedback, take it seriously and appreciate you bringing your experience to our attention, so as to help our organization improve.We hope our hands on response from our customer service department and our formal communication via the Revdex.com will be acceptable to youI again have empathy for the fact that your car was broken into and apologize that we cannot go back in time before this incident to verify if the alarm was in working order at that time, but we did everything in our power to ensure your satisfaction, once you notified us of the crime.If you have additional information the company should consider regarding this incident, please provide that to us.Yours sincerely,*** *** VP of Marketing Southwest Dealer Services 303-925-ex*** ***@swds.netBunsen | Irvine, CA | www.swds.net | 800-395-|

*** ** *** April 14, Bernardo Center Drive San Diego, CA 92128Revdex.com of San Diego, Orange & Imperial Counties - ID # ***Dear Ms***,First and foremost, I apologize for the delay in our company’s response to your filing with the Revdex.com on 12/5/We
just recently became aware of your filing due to the fact that our company has not been active with the Revdex.comWe do respect their mission and are now working to ensure that we have a process to address customer concernsSo even though this letter is WAY LATE, a real person did read your filing and I want to provide you a thoughtful response.Our company was founded in and we strongly believe we have continued to grow and improve in large part to feedback from our customers, such as yours.I apologize for the inconvenience/distress/problems created by your experience with your car being broken intoWe take great care to ensure that important matters such as product performance are properly managedWe unfortunately do not replace personal property stolen via auto theft or break-inWe hope that our replacement of our product at no cost to you was to your satisfaction.We install approximately 40,anti-theft hardware installs in vehicles per month with high customer satisfactionWe appreciate your feedback, take it seriously and appreciate you bringing your experience to our attention, so as to help our organization improve.We hope our hands on response from our customer service department and our formal communication via the Revdex.com will be acceptable to youI again have empathy for the fact that your car was broken into and apologize that we cannot go back in time before this incident to verify if the alarm was in working order at that time, but we did everything in our power to ensure your satisfaction, once you notified us of the crime.If you have additional information the company should consider regarding this incident, please provide that to us.Yours sincerely,*** *** VP of Marketing Southwest Dealer Services 303-925-ex*** ***@swds.netBunsen | Irvine, CA | www.swds.net | 800-395-|

*** *** *** * *** ** *** ** ***April 14, 2017Revdex.com of San Diego, Orange & Imperial Counties - ID # ***Dear Ms***,First and foremost, I apologize for the delay in our company’s response to your filing with the Revdex.com on 2/7/We just recently became
aware of your filing and want to provide you a response in additional to the formal response provided to you via our customer service department (attached).I apologize for the inconvenience/distress/problems created by your experience with your car being broken intoWe take great care to ensure that important matters such as product performance are properly managedThrough our research as outlined in the attached letter that was sent to you we followed our company policies and did our absolute best to ensure that our product was functioning correctly and that you were satisfied.We install approximately 40,anti-theft hardware installs in vehicles per month with high customer satisfactionWe appreciate your feedback, take it seriously and appreciate you bring your experience to our attention, so as to help our organization improve.We hope our hands on response, on two separate occasions, by our staff which verified your alarm was working and our formal communication both to you personally and via the Revdex.com will be acceptable to youI again have empathy for the fact that your car was broken into and apologize that we cannot go back in time before this incident to verify if the alarm was in working order at that time, but we did everything in our power to ensure it is in working order, once you notified us of the crime.If you have additional information the company should consider regarding this incident, please provide that to us.Yours sincerely,*** *** VP of Marketing Southwest Dealer Services 303-925-ex*** ***@swds.net

[redacted] [redacted]April 14, 2017Revdex.com of San Diego, Orange & Imperial Counties - ID # [redacted]Dear Ms. [redacted],First and foremost, I apologize for the delay in our company’s response to your filing with the Revdex.com on 2/7/2017. We just recently became...

aware of your filing and want to provide you a response in additional to the formal response provided to you via our customer service department (attached).I apologize for the inconvenience/distress/problems created by your experience with your car being broken into. We take great care to ensure that important matters such as product performance are properly managed. Through our research as outlined in the attached letter that was sent to you we followed our company policies and did our absolute best to ensure that our product was functioning correctly and that you were satisfied.We install approximately 40,000 anti-theft hardware installs in vehicles per month with high customer satisfaction. We appreciate your feedback, take it seriously and appreciate you bring your experience to our attention, so as to help our organization improve.We hope our hands on response, on two separate occasions, by our staff which verified your alarm was working and our formal communication both to you personally and via the Revdex.com will be acceptable to you. I again have empathy for the fact that your car was broken into and apologize that we cannot go back in time before this incident to verify if the alarm was in working order at that time, but we did everything in our power to ensure it is in working order, once you notified us of the crime.If you have additional information the company should consider regarding this incident, please provide that to us.Yours sincerely,[redacted] VP of Marketing Southwest Dealer Services 303-925-1193 ex. [redacted] [redacted]@swds.net

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Address: 430 W Main St, Wyckoff, New Jersey, United States, 07481-1420

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