Van Ru Credit Corporation Reviews (43)
Van Ru Credit Corporation Rating
Address: 8550 Ulmerton Rd Ste 225, Largo, Florida, United States, 33771-5351
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Good Morning,
We have received the recent complaint from [redacted] Unfortunately we are unable to locate the account at issue with the information provided. Nonetheless, we can assure [redacted] we were not on a phishing for information. We have the consumers data but we...
ask contacted parties to verify their identity so that we avoid violations of third party disclosure laws that govern our industry.Should [redacted] have any further concerns I can be contacted at [redacted]
Regards,
[redacted]
Corporate Compliance Manager
Van Ru Credit Corporation
Initial Business Response /* (1000, 7, 2015/08/24) */
Re:[redacted]
To Whom It [redacted] Concern:
We have received the complaint dated July 27, 2015. We apologize for the delay in responding to your inquiry.
In an effort to contact an account holder we contacted Mr.[redacted]. As is our...
practice, to avoid violations of third party disclosure laws that govern our industry we attempt to verify we have reached the correct party by confirming the last four digits of the social security number or date of birth. As is his right, Mr.[redacted] chose not to provide this information. We have documented the account at issue for no further calls to the phone number ending[redacted] Should you or the consumer have any additional concerns please feel free to contact me at [redacted]
Regards,
[redacted] Credit Corporation
Initial Consumer Rebuttal /* (2000, 9, 2015/08/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
No more phone calls
As we have previously discussed, the cost of the area rug was added to, and agreed upon at the time of service, and the cost was added to the original bill. If there had been an agreement to clean the rug at no cost, it would have been written up accordingly. As you indicated in your...
complaint, you thought you had paid for it in full, so it does not make sense to say now that you are owed money. Unfortunately we are unable to reverse the charge, and the $60 balance on your bill is accurate.