Van Watts Mechanical Reviews (%countItem)
Van Watts Mechanical Rating
Address: 1058 Riverdale Ave. Windsor, Ont., Windsor, Ontario, Canada, N8S 3N6
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REPLACED BOILER DUE TO FLOODING (TAGGED BY ***), TOOK TWO MONTHS TO REPLACE (***).
1. NEW UNIT SHUTS DOWN- CODE E.110 WHICH I RESET AFTER CLEANING FILTERS ETC., EVEN THOUGH THEY ARE CLEAN- EVERY 3 TO 4 WEEKS.
2. THERMOMETER TEMP. DROPS FROM 73'F TO 64'F, WHEN OUTSIDE TEMP. DROPS-EXTREMELY. UNIT CAN NOT KEEP UP.
3. MANUFACTURER SERVICE NON-EXISTENT, I'VE CALLED AND TOLD- CALL INSTALLER, WHICH GOES TO VOICEMAIL.
4. THE LAST STRAW CAME SUNDAY JAN. 20/19 OUTSIDE TEMP. DROP TO -17'C, INSIDE 64'F, NO ERROR CODE. NEXT DAY CALLED UNIT INSTALLER CONVEYED INFORMATION AND HE HUNG UP ON ME. I CALLED BACK SEVERAL HOURS LATER (5 p.m.), PUT ON VOICEMAIL- NO CALL BACK. THURSDAY JAN. 24/19 UNIT SHUT OFF-ERROR CODE E.110 AGAIN- NO HEAT.
5. BOUGHT ANOTHER ELECTRICAL HEATER- SET UP 3, COSTING ME A LOT OF $$$$$. CAUGHT COLD/SICK.
6. *** UNDER WARRANTY, LABOR STILL UNDER WARRANTY FEB.2-I BELIEVE, ONE MORE WEEK.
Other (requires explanation) NO FURTHER CONTACT BY THIS FIRM (PERSON), WANT SOMEONE ELSE TO FIX PROBLEM AT NO COST TO ME, I HAVE PAID ENOUGH, TIME, MONEY AND SICKNESS. CALLED UNION GAS JAN.24/19 AND WAS INFORMED MY TAG FORMS WERE NEVER SENT BACK TO UNION GAS, EVEN THOUGH CONTRACT COMPANY TOOK THEM.
Will not honor warranty for a/c system, Called multiple times with failure to respond after initial inspetion and failure to answer the phone.
Tried to call for 4 weeks, after started ignoring phone calls, eventually blocked number after he came out once to inspect the unit (Tuesday June 12) and failed to come back and fix the unit.
wish to honour the warranty and fix the ac unit