We are sorry that you had a bad experience at our storeOn occasion, customers will bring in photos that we are unable to print without a written release form from the owner of the imageThis includes
memes, artworks, and photographs that have been downloaded from the internetThis mostly affects us, and not the customerWhen our associate came over to assist you with your order he noticed that you had at least one of the above mentioned categoriesIt's his responsibility to make sure that our lab does not print copyrighted materials, and did not mean any offense when he attempted to determine if your images were an issueWhen the assistant manager initially helped you, she had no idea the content of your images, and also would have said you could print the pictures of people, but not of the internet memesThe associate also attempted to save you money by selling you our club membership, which would have reduced your bill by close to $20, but you wanted nothing to do with itWe also ask for identification from anyone that does not have their payment card signedThis may seem like a hassle, but it is for your safety, and not intended to inconvenience youUnfortunately, you felt it was necessary to storm outside swearing, to get your I.D., however we want you to know there are no hard feelings and you are welcome to come print with us again
We have a sale on EXP35mm film for $in our ADWe charge $for the processing of the negatives and cents per printMs*** was only charged for rolls, not rollsShe had full rolls that went over the EXP by prints at cents each for $Then, the small
roll of $for the negatives and prints at for centsShe was refunded the cents we over charged herWe always are here to help with all of your processing needsPayment of + = Should be = = Van's Camera Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
There were no copyrighted material in the photos I wished to have developed I was not interested in "club" membership because I do not develop photos that often I am shocked that there was a statement about "swearing"I simply stated that "I will NOT be coming back to this establishment ever again!" I am in total disbelief that a business would treat customers in such a fashion!!!
Regards,
*** ***
We are sorry that you had a bad experience at our storeOn occasion, customers will bring in photos that we are unable to print without a written release form from the owner of the imageThis includes
memes, artworks, and photographs that have been downloaded from the internetThis mostly affects us, and not the customerWhen our associate came over to assist you with your order he noticed that you had at least one of the above mentioned categoriesIt's his responsibility to make sure that our lab does not print copyrighted materials, and did not mean any offense when he attempted to determine if your images were an issueWhen the assistant manager initially helped you, she had no idea the content of your images, and also would have said you could print the pictures of people, but not of the internet memesThe associate also attempted to save you money by selling you our club membership, which would have reduced your bill by close to $20, but you wanted nothing to do with itWe also ask for identification from anyone that does not have their payment card signedThis may seem like a hassle, but it is for your safety, and not intended to inconvenience youUnfortunately, you felt it was necessary to storm outside swearing, to get your I.D., however we want you to know there are no hard feelings and you are welcome to come print with us again
We have a sale on EXP35mm film for $in our ADWe charge $for the processing of the negatives and cents per printMs*** was only charged for rolls, not rollsShe had full rolls that went over the EXP by prints at cents each for $Then, the small
roll of $for the negatives and prints at for centsShe was refunded the cents we over charged herWe always are here to help with all of your processing needsPayment of + = Should be = = Van's Camera Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
There were no copyrighted material in the photos I wished to have developed I was not interested in "club" membership because I do not develop photos that often I am shocked that there was a statement about "swearing"I simply stated that "I will NOT be coming back to this establishment ever again!" I am in total disbelief that a business would treat customers in such a fashion!!!
Regards,
*** ***