8-31- Customer service is fantastic Our church ( [redacted] **) has been insured by Church Mutual since We had a mix up on coverage created on our end and it has been resolved Amanda H [redacted] , one of their Commercial Service Agents was probably one of the nicest people I have ever dealt with regarding customer serviceBob V [redacted] Deacon Chair
8-31- Customer service is fantastic Our church (*** *** *** *** ** *** *** **) has been insured by Church Mutual since We had a mix up on coverage created on our end and it has been resolved Amanda H***, one of their Commercial Service Agents was probably one of the nicest people I have ever dealt with regarding customer serviceBob V*** Deacon Chair
*** ***
True Worshipper Ministries
*** ** *** *** *** ** ***
Or
*** *** ** ** *** *** *** ** ***
RE: Claim No***
Policy No*** ***
To whom it may concern,
A call was made by *** *** *** on Sunday, February 7, at 5:p.mand spoke to ***On this day it was the first time of noticing the sanctuaryThe very next day early in the morning a text was received saying that the sanctuary would not be coveredThis text message had come from *** *** This same day a few calls were then made within hours apart to request someone to at least be sent out to look at the damagesThere was no returned call after reaching out for that entire weekIt should have been a more proper way of procedure before an automatic assumption was madeLater, after next week another call was made early in the morning to speak with *** ***, after no call was returned, so I waited and then ca
Church Mutual fails continually when it comes to taking care of medical expenses (even when court ordered) in a timely fashion On multiple occasions they have delayed filling costly prescriptions causing severe withdrawal symptomsThese particular prescriptions are ones that I have been on for almost a year, but they cause problems every month with the refill
Our church switched insurance carriers at the beginning of away from Church MutualTheir rates had continuously increased over the past years and we found a cheaper provider with better coverageChurch Mutual continued to bill usWhen informed by phone call that we had switched carriers they were not willing to drop the matterThey turned us in to the State for failure to pay for workmen's compensation (which we were actually paying with our new provider)When given written statement that we had changed providers they still were not satisfied and continued to harass usThis time they couldn't process the cancellation until they had proof of our workman's compensation being paid from the beginning of to the presentThis was none of their concern as we had already in verbal and written form requested that they not be our carrier beginning on Jan 1, Nevertheless, they contacted our present carrier, without our permission requesting this proofThankfully, our presen
8-31- Customer service is fantastic Our church ( [redacted] **) has been insured by Church Mutual since We had a mix up on coverage created on our end and it has been resolved Amanda H [redacted] , one of their Commercial Service Agents was probably one of the nicest people I have ever dealt with regarding customer serviceBob V [redacted] Deacon Chair
8-31- Customer service is fantastic Our church (*** *** *** *** ** *** *** **) has been insured by Church Mutual since We had a mix up on coverage created on our end and it has been resolved Amanda H***, one of their Commercial Service Agents was probably one of the nicest people I have ever dealt with regarding customer serviceBob V*** Deacon Chair
*** ***
True Worshipper Ministries
*** ** *** *** *** ** ***
Or
*** *** ** ** *** *** *** ** ***
RE: Claim No***
Policy No*** ***
To whom it may concern,
A call was made by *** *** *** on Sunday, February 7, at 5:p.mand spoke to ***On this day it was the first time of noticing the sanctuaryThe very next day early in the morning a text was received saying that the sanctuary would not be coveredThis text message had come from *** *** This same day a few calls were then made within hours apart to request someone to at least be sent out to look at the damagesThere was no returned call after reaching out for that entire weekIt should have been a more proper way of procedure before an automatic assumption was madeLater, after next week another call was made early in the morning to speak with *** ***, after no call was returned, so I waited and then ca
Church Mutual fails continually when it comes to taking care of medical expenses (even when court ordered) in a timely fashion On multiple occasions they have delayed filling costly prescriptions causing severe withdrawal symptomsThese particular prescriptions are ones that I have been on for almost a year, but they cause problems every month with the refill
Our church switched insurance carriers at the beginning of away from Church MutualTheir rates had continuously increased over the past years and we found a cheaper provider with better coverageChurch Mutual continued to bill usWhen informed by phone call that we had switched carriers they were not willing to drop the matterThey turned us in to the State for failure to pay for workmen's compensation (which we were actually paying with our new provider)When given written statement that we had changed providers they still were not satisfied and continued to harass usThis time they couldn't process the cancellation until they had proof of our workman's compensation being paid from the beginning of to the presentThis was none of their concern as we had already in verbal and written form requested that they not be our carrier beginning on Jan 1, Nevertheless, they contacted our present carrier, without our permission requesting this proofThankfully, our presen