Vanderbilt Medical

[redacted] is submitting collection claims for already paid services In October I walked into [redacted] orthopedics in Mount Juliet Tennessee to pay for different bills with four different checksLet me also mentioned every check was to pay an account offI pay all of my bills and have never been sent to collections might I addA month later I get bills telling me I still owed everything I paid in October to [redacted] orthopedics in Mount Juliet, when I called to find out why none of my checks were applied we figured out one check never made it they completely lost it, this check was for probably and some odd dollarsThe check never showed up after chasing down the other checks to my bank there was no signature on it from [redacted] but they cashed it and they took all those checks that I paid with the desired account number on it focused on each account that need to be paid, and they applied it to something else other than who the check was wrote toI explained to the

*** is submitting collection claims for already paid services
In October I walked into *** orthopedics in Mount Juliet Tennessee to pay for different bills with four different checksLet me also mentioned every check was to pay an account offI pay all of my bills and have never been sent to collections might I addA month later I get bills telling me I still owed everything I paid in October to *** orthopedics in Mount Juliet, when I called to find out why none of my checks were applied we figured out one check never made it they completely lost it, this check was for probably and some odd dollarsThe check never showed up after chasing down the other checks to my bank there was no signature on it from *** but they cashed it and they took all those checks that I paid with the desired account number on it focused on each account that need to be paid, and they applied it to something else other than who the check was wrote toI explained to the

Copayment not recorded by Vanderbilt Medical Group upon time of service
I attended a medical appointment at Vanderbilt Medical Group's Oaks location for a back issueUpon arrival I presented my Aetna insurance card, and was asked to pay the $"co-payment" which I didServices were renderedSeveral weeks later I received a bill for $with the remainder of the bill paid through AetnaI called Vanderbilt Medical Group, contacted billing and made the point to point out that my $co-pay had not been credited to my billI was promised this would be handledSeveral weeks later another bill arrived for $I once again called billingAt this point I was informed that I would have to go back to the Oaks location to have this resolvedI pointed out the the bill was for $40.00, not $or $42.40, but $the exact amount for my co-payI did in fact go to the Oaks location and spoke with *** T*** ( XXX-XXX-XXXX ) and was assured that this reques

Called The main number 615-875-5111, to request a nurse to call back regarding a fever and sore throatI was told I would get a return call before the END OF DAYThis was at around 9AMwell after the OFFICE CLOSEDNO CALL EVER RECEIVEDPoor response to patient requests or calls

Vanderbilt Medical Group turned a bill over to collections without contacting me, so I never knew the bill existed
On May 1, 2017, I received a letter in the mail from the Nashville Adjustment Bureau, explaining that Vanderbilt Medical Group had turned over a bill of mine to their collection agency
I never knew I even owed a bill to Vanderbilt, and I never pay anything late, let alone letting it go so far as to end up in collections
On May 2, 2017, I called Vanderbilt and spoke with TanyaShe said that Vanderbilt had been mailing notifications to my old address, which I moved from over years ago
My mail was forwarded to my new address for months after I moved, so any mail sent after that would never have been able to reach me
Vanderbilt made no attempt to find my new address, even though my address is current with my doctor and the collection agency found it right away
Tanya claimed they tried to call me, though they never let a voicemail, so I had no reason

Vanderbilt Medical Center has billed me for charges I did not oweI have contacted them multiple times but they will not respond
I have made at least three attempts to get a response from Vanderbilt Medical Group regarding improper billingThis information was originally sent via USPS Priority Mail # ***It was delivered to Vanderbilt Medical Group on April 17, I resubmitted this again on October 12, On November 17, 2015, I submitted it again via USPS Priority Mail with Signature ConfirmationIt was delivered on November 19, @ 11:AMAs of today, February 15, 2016, Vanderbilt Medical Group has not extended me the courtesy of any reply whatsoever
My correspondence with Vanderbilt was very detailedIt explained how they were on one incident charging me for services my health insurance would pay for if Vanderbilt would provide the insurance with the information they requestedOn the other three incidents Vanderbilt charged me for services