I totally disagree with this complaint [redacted] contacted our company in December after purchasing a property we have serviced with another ownerWe explained our options, sent out a contract with terms, received the signed contract back with a deposit and then sent out an email with the dates of our visits for the seasonWe completed the winterization, the initial site activation and then completed June, July and August site inspections as outlined in the agreementA partner of [redacted] came to our offices in early September and asked to speak with one of the company ownersHe had questions on the invoices which we reviewed with himHe did ask us at that time that he did not feel the site inspections were necessary and to stop further site inspections which we didHe also said he would clear up his account and pay the site inspections totaling $We waited thirty days and recently phoned him to see where the payment was and when we could expect it He become belligerent with our office staff, said she was being rude and nasty, (we do not work for free and do make collection calls when necessary)said he was a multi-millionaire, and insulted that we asked for our paymentHe then requested an additional meeting which was granted and scheduled for two days laterHe did not show up but sent another partner in his placeShe was hostile from the beginning, yelled and screamed at the company owner to the point where the office members almost called the policeWe tried several times to review the documents with her but she was so agitated she would not listen to anything we said to herShe eventually, after calling the owner a crook and a snot, stormed out of our officeQuite frankly, we have never seen anything like this before in our history of yearsBottom line, [redacted] owes us the moneyIf they didn't want the site inspections, they could have easily phoned us after receiving the email showing we made the appointment and or after the first invoice was sent in June, or the subsequent invoices in July and August We expect full payment within the next days or we will proceed with further actionsI have attached the signed contract and the emails that were written to them last year i
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does NOT resolve my complaint It is obvious that [redacted] just wants to talk about the details of how awful other people are and how they just don't want to pay their bills She has no regard for listening to others and has no intentions of ever considering that she or her company could have possibly been in error on anything I knew very quickly when she barely poked her head out of the office and disdainfully said "Who are you?" that she had no regard for me or my time While I met with her, she could not stay quiet long enough or quit pointing her finger long enough to even know what I wanted to discuss with her She even had the audacity to reach over the desk to try to take a paper out of my hands while I was reading from it After my patience for her condescending attitude was finally exhausted, I ended the meeting by standing up and telling her that "I was done" She just kept on with her nagging requests that I pay her that day I am confident that we could have come to an amicable agreement that morning had she participated in the discussion with a reasonable attitude towards me and my concerns She has talked about this situation to unrelated parties and has tried to peg me and my husband in ways that we are not Thank you Revdex.com for your attempt to bring this situation to a better place I appreciate the work that you do! Regards, [redacted] ***
I totally disagree with this complaint [redacted] contacted our company in December after purchasing a property we have serviced with another ownerWe explained our options, sent out a contract with terms, received the signed contract back with a deposit and then sent out an email with the dates of our visits for the seasonWe completed the winterization, the initial site activation and then completed June, July and August site inspections as outlined in the agreementA partner of [redacted] came to our offices in early September and asked to speak with one of the company ownersHe had questions on the invoices which we reviewed with himHe did ask us at that time that he did not feel the site inspections were necessary and to stop further site inspections which we didHe also said he would clear up his account and pay the site inspections totaling $We waited thirty days and recently phoned him to see where the payment was and when we could expect it He become belligerent with our office staff, said she was being rude and nasty, (we do not work for free and do make collection calls when necessary)said he was a multi-millionaire, and insulted that we asked for our paymentHe then requested an additional meeting which was granted and scheduled for two days laterHe did not show up but sent another partner in his placeShe was hostile from the beginning, yelled and screamed at the company owner to the point where the office members almost called the policeWe tried several times to review the documents with her but she was so agitated she would not listen to anything we said to herShe eventually, after calling the owner a crook and a snot, stormed out of our officeQuite frankly, we have never seen anything like this before in our history of yearsBottom line, [redacted] owes us the moneyIf they didn't want the site inspections, they could have easily phoned us after receiving the email showing we made the appointment and or after the first invoice was sent in June, or the subsequent invoices in July and August We expect full payment within the next days or we will proceed with further actionsI have attached the signed contract and the emails that were written to them last year i
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does NOT resolve my complaint It is obvious that [redacted] just wants to talk about the details of how awful other people are and how they just don't want to pay their bills She has no regard for listening to others and has no intentions of ever considering that she or her company could have possibly been in error on anything I knew very quickly when she barely poked her head out of the office and disdainfully said "Who are you?" that she had no regard for me or my time While I met with her, she could not stay quiet long enough or quit pointing her finger long enough to even know what I wanted to discuss with her She even had the audacity to reach over the desk to try to take a paper out of my hands while I was reading from it After my patience for her condescending attitude was finally exhausted, I ended the meeting by standing up and telling her that "I was done" She just kept on with her nagging requests that I pay her that day I am confident that we could have come to an amicable agreement that morning had she participated in the discussion with a reasonable attitude towards me and my concerns She has talked about this situation to unrelated parties and has tried to peg me and my husband in ways that we are not Thank you Revdex.com for your attempt to bring this situation to a better place I appreciate the work that you do! Regards, [redacted] ***