Sign in

Vang International Travel

Sharing is caring! Have something to share about Vang International Travel? Use RevDex to write a review
Reviews Vang International Travel

Vang International Travel Reviews (5)

stay away and beware of vang international travel

Review: My name is [redacted] and I am helping my mom with this complaint . She does not speak English. The reason why we are filing a complaint because my parents have been working with the business owner Van Vang the business Vang international Travel. His business is to help immigrants come to the U.S. My parents been to his office once and he promised he'll work with them to try and bring my oldest brother to the U.S. They paid him $9000 on the spot, he requested cash. The cash was for the plane tickets, insurance and motels and food. He gave my parents paperwork and he told them he would mail the paperwork also to my brother. After helping my parents with that he hasn't contacted them, they have been calling his home phone and he has not picked up and called his business and it was disconnected. My parents live in [redacted] and the business is in [redacted] that is one hour away. We went to the office today to speak with him, he wasn't there. We talked to the people in the front desk and they told us he has been evicted that he hasn't been paying the rent for his office space. So therefore I believe he took my parents money and left with it l. The people that worked in that building said there has been a few people going there looking for him. He has ripped my parents off and took all their money.Desired Settlement: We would like his information so we can file a police report and also they would like their money back! The money they have been working hard for!

Review: I had gone to [redacted] International Travel in Mid June 2014 for air fare for 4 people going into South Korea and China and 3 Visas going into China. The Owner/Agent by the name of [redacted] had discussed with me the exact time and place for all air flights including all costs for air fare and visas. I had then returned on June 21, 2014 and gave him a check for roughly $6245 which my bank had cleared on June 23/24, 2014. On that same day of June 21st he gave me a hand written receipt for my payment and an itinerary showing all air fare flights that we were to be on which was 3 tickets from SFO into Seoul S. Korea, 4 tickets from Busan S Korea into Shanghai China, 1 returning flight ticket from Beijing China into Seoul S Korea and 3 returning flight tickets from Beijing China into SFO. He however did not give me my actual flight tickets stating that those will be mailed out to him and he will then contact me to come pick them up with my finished visas at his business establishment.

On the week of July 7-11, 2014 I went back to his business location only to find out from his neighboring business establishment that he had left the country when no exact return date, but that his wife who also happens to be his business partner does come onto the business site to check on his mail.Myself in total distress now writes a letter explaining my situation and contact information leaving it attached to the door of [redacted] International Travel. [redacted]'s wife contacts me the following work week stating that her husband [redacted] had left with no exact return date and that she will now be handling my air fare and visas purchase, reassuring me that I will get my visas and flight tickets in time for my travel date of August 8, 2014. After multiple attempts of contacting this business for my visas and air fare tickets over a period of time leading up to my designated take off flight of August 8th they both finally contacted me via 3-way phone on August 6, 2014, 2 days before I am supposed to get on my first air flight. He proceeds to tell me that All MY FLIGHTS HAVE BEEN CANCELLED NOT BECAUSE OF HIM, BUT DIRECTLY FROM THE AIRLINES due to the missal launches that N Korea was doing into the waters near S Korea and that it also conflicted with China's military training practice near their waters.

I am now in shock and distress. He then tells me to be on stand by for further information from him. After ending my conversation with him I call up [redacted] to confirm with them if all my flights had indeed been cancelled directly by the airlines with the caution alert he had told me. The customer service operator confirms with me in total disbelief that all air flights that I have given to her are still scheduled for take off with no caution warning what so ever about any military activities overseas to be caution of. She also informs me that me and my party are NOT scheduled to be on any of those flights. I also call a different local travel agency who helps look up my flights and confirms the same exact thing that the SFO operator has told me. I now call back [redacted]'s Wife who 3-way calls [redacted] and I tell the both of them I have contacted resources who confirm that all my scheduled flights are indeed taking off as planned and that me and my party are not scheduled on those flights.

I asked for an explanation as to why they have lied to me and indeed did not purchase any of my flight tickets when I gave [redacted] my payment back on June 21, 2014 and it was indeed cashed by June 24, 2014. My flight plans were to take off August 8, 2014 and they are telling me all of this August 6, 2014, 2 days before my scheduled flight take off. They both call me back stating that they managed to get me and my party flights from SFO in Seoul S Korea, but can only get one of us out of Busan S Korea into Shanghai China because all flights flying into Shanghai are booked with no openings so he has the remaining 3 of us on stand by for the same flight he got my 4th person on. He also got the 1 return flight form Shanghai into Seoul S Korea and 3 returning flights from Shanghai into SFO.

I told him that it was unacceptable because we would be in Beijing China when we depart to come back into S Korea and SFO. How does he expect us to find transportation back from Beijing into Shanghai when I purchased flight tickets from him from the beginning to leave from Beijing Airport for all the people in my travel party. He tells me that its my problem not his because he has already purchased those tickets for me and my travel party. I now tell him I wanted all my money back and that he is a cheating scamming fraud. His wife calls me back a few hours later and tells me they have a FINAL TRAVEL ITINERARY of 3 flights for SFO going into Seoul S Korea, 1 flight from Busan S Korea into Shanghai China, 1 returning flight from Beijing into Seoul S Korea, 3 returning flights from Beijing China into SFO, but they did not get the 3 flights for my remaining party to leave from Busan S Korea into Shanghai China.

I met with [redacted]'s wife at the business site where she phoned [redacted] and had him on speaker to speak with the both of us. They had told me that if I accept the final travel itinerary which I stated above they will issue me a refund of $750 within 30-90 days for the 3 passengers that they were not able to get flights for leaving Busan into Shanghai and that we can go buy those tickets on our own. I then told them that I wanted written proof stating that I WILL be issued my refund and [redacted] stated that their agency headquarter policies DOES NOT allow him to issue a written statement insuring a refund. His wife assures me that if and when the 90 days has passed and I was not given a refund of $750 they will give me my refund out of their own pockets. I accept her word and accept the final travel itinerary. I proceed to go to a different local travel agency and purchase 3 flight tickets from Busan S Korea into Shanghai ChinDesired Settlement: I want my promised refund back in the total amount of $750 for the air fare tickets of 3 passengers that was for the flight travel departing from Busan South Korea and arriving in Shanghai China.

Review: I have purchase a plane ticket at vang international travel to go visit my country laos on 10/11/12 but on that night I found out that I can't go due to my family problem , the very next day early in the morning I go ask for my money back and vang international travel say he just hold on to the money so when ever I want to go to my country again then vang international travel will use that money for me to go . vang international travel say that is the policy on his headquartere but I have try to ask for the headquartere phone number but vang international say he can't give to me because that's against the headquartere policy .Desired Settlement: I just want vang international travel to refund my full money of 1,485

Review: I purchase a plane ticket to go out of country. I have made an error on my dates. Try calling and contacting the agent nurmerous of times but the agent seem to not be returning my calls. I went to another travel agent. They stated the funds are not even there for the flight ticket I purchase. I believe the agent is a scam and has taken my moneyDesired Settlement: Refund my full amount I paid for my ticket. $1307.00

Consumer

Response:

Please cancel this complaint. I have finally reached the owner and this matter has been resolved. At the moment waiting for a refund.

Consumer

Response:

Customer states: This company has not given me my refund after all. He promised to give me the check after 30 to 90 days. I called on the 91st day and he changed his number. He goes in and out of his office only by appointment so it is hard to reach him. He also changes his number often so people cannot call him. He is taking advantage of the elderly that are not well spoken in English and that want to travel over seas but he scams them. I fear he is still doing this to others.

Check fields!

Write a review of Vang International Travel

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Vang International Travel Rating

Overall satisfaction rating

Description: Travel Agencies & Bureaus

Address: 2251 Florin Road #22 (return Mail), Sacramento, California, United States, 95822

Phone:

Show more...

Web:

vangtravel.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Vang International Travel, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Vang International Travel

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated