Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint As I said in my complaint, I mowed and edged my lawn within two days of receiving the original notice in the mailOver the next few weeks, we received a lot of rain which both made the lawn grow faster, but also hampered my efforts to get out and mow it safelyTheir response indicated they checked my compliance a few weeks beyond the days they gave me to comply which was enough time for the grass to grow back due to the high volume of rain we receivedBecause of the rain, there was no opportunity to cut it soonerAdditionally, the response indicates that they assigned it to a contractor weeks before the contractor actually performed the service which indicates they had chosen to charge me $without having any idea what the condition of the lawn would be on the date of service or what services would be neededAs it turns out, the weather cleared up long enough for me to get out and mow the lawn before they arrived so essentially, they are billing me $for edging my front lawn onlyHad they contacted me at any time during this process, I probably could have hired someone to cut and edge my front AND back lawn for a lot less than $ My dispute with their response is on two levelsFirst having to do with the schedule of their compliance checkHad they come by after the days their letter indicated I had to comply, it would still have been pretty obvious that I had mowed and edged the lawn even with the rain we received Second, the fee charged for the actual services rendered is way overpricedEven if I agreed that I had been out of compliance, which I don't, charging $to edge a small front lawn is ridiculous Regards, [redacted]
Regarding the matter of [redacted] Letters addressing deed restriction violations are not intended to harass anyoneThe main purpose of deed restriction enforcement is to maintain property values [redacted] received three (3) letters on the inoperable vehicle because the vehicle had a flat tire and was parked in the driveway where the infraction was visible from the street [redacted] stated in his complaint that the vehicle had a flat tire and he was not aware of the violation until he was notifiedIf he received a letter after the repair was completed, which he should not have, all that was needed is for him to contact our office, advise us of the situation and we would have taken steps to make sure this did not occur again The vehicle was in violation of the deed restrictions because the vehicle was parked in the driveway with a flat tireVanMor did not harass the homeowner by sending the letters because a violation did exist and the letters are professionally written addressing the violationAlso, homeowner may call if additional time is needed to make the needed repairs and an extension will be granted and their accounts will be noted accordingly As for VanMor looking into break-ins, the owner will have to report these crimes to the sheriff’s department as VanMor does not enforce the law tHANK YOU
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint As I said in my complaint, I mowed and edged my lawn within two days of receiving the original notice in the mailOver the next few weeks, we received a lot of rain which both made the lawn grow faster, but also hampered my efforts to get out and mow it safelyTheir response indicated they checked my compliance a few weeks beyond the days they gave me to comply which was enough time for the grass to grow back due to the high volume of rain we receivedBecause of the rain, there was no opportunity to cut it soonerAdditionally, the response indicates that they assigned it to a contractor weeks before the contractor actually performed the service which indicates they had chosen to charge me $without having any idea what the condition of the lawn would be on the date of service or what services would be neededAs it turns out, the weather cleared up long enough for me to get out and mow the lawn before they arrived so essentially, they are billing me $for edging my front lawn onlyHad they contacted me at any time during this process, I probably could have hired someone to cut and edge my front AND back lawn for a lot less than $ My dispute with their response is on two levelsFirst having to do with the schedule of their compliance checkHad they come by after the days their letter indicated I had to comply, it would still have been pretty obvious that I had mowed and edged the lawn even with the rain we received Second, the fee charged for the actual services rendered is way overpricedEven if I agreed that I had been out of compliance, which I don't, charging $to edge a small front lawn is ridiculous Regards, [redacted]
Regarding the matter of [redacted] Letters addressing deed restriction violations are not intended to harass anyoneThe main purpose of deed restriction enforcement is to maintain property values [redacted] received three (3) letters on the inoperable vehicle because the vehicle had a flat tire and was parked in the driveway where the infraction was visible from the street [redacted] stated in his complaint that the vehicle had a flat tire and he was not aware of the violation until he was notifiedIf he received a letter after the repair was completed, which he should not have, all that was needed is for him to contact our office, advise us of the situation and we would have taken steps to make sure this did not occur again The vehicle was in violation of the deed restrictions because the vehicle was parked in the driveway with a flat tireVanMor did not harass the homeowner by sending the letters because a violation did exist and the letters are professionally written addressing the violationAlso, homeowner may call if additional time is needed to make the needed repairs and an extension will be granted and their accounts will be noted accordingly As for VanMor looking into break-ins, the owner will have to report these crimes to the sheriff’s department as VanMor does not enforce the law tHANK YOU