In response to complaint #The tenant at [redacted] rented one of our units that we manage and is in a property that has a Home AssociateThe tenant received numerous warning in regards to violation and also received copies of these warningWe have no control over rules and regulations of the Home Association After several warnings, the tenant was than charged violation feesAgain, we have no control over this and the tenant was warned she would incur fees if the problem weren’t taken care ofAnd then she was charged for a window that was broken, again, we only manage the property and per the owner of the property she was charged for the repairsNeither situation was in our controlThe Home Association has rules and regulation that all tenants have to follow, and the tenant was aware of this when she moved in And it is up to the owner for the charge of the windowSo this complaint against us is not a true complaint against our companyIf you have any further questions, please feel free to contact us at any time Thank you, [redacted] Owner of Quality Property Service
In response to complaint #The tenant at [redacted] rented one of our units that we manage and is in a property that has a Home AssociateThe tenant received numerous warning in regards to violation and also received copies of these warningWe have no control over rules and regulations of the Home Association After several warnings, the tenant was than charged violation feesAgain, we have no control over this and the tenant was warned she would incur fees if the problem weren’t taken care ofAnd then she was charged for a window that was broken, again, we only manage the property and per the owner of the property she was charged for the repairsNeither situation was in our controlThe Home Association has rules and regulation that all tenants have to follow, and the tenant was aware of this when she moved in And it is up to the owner for the charge of the windowSo this complaint against us is not a true complaint against our companyIf you have any further questions, please feel free to contact us at any time Thank you, [redacted] Owner of Quality Property Service