Vape

Item purchased carried DOA warranty onlyDevice arrived working properly and after several weeks of use [redacted] damaged the device and demanded we replace itWhen he was told it could no longer be returned his response to our customer service rep was " [redacted] ***"We are not willing to do anything for [redacted]

Hi ***, IMR batteries can be easily damaged for several reason including but not limited to over charging, over discharging, rapid charging, over heating or shortingIf the battery was to be defective it would have appeared on your first charge cycleThe batteries sold by us are completely safe when used properlyAs was mentioned by our representative in conversations with you and agreed upon by accepting the terms of service and our return policy batteries carry a DOA warranty onlyYou had been using the batteries for three weeks when you first contacted usMaking threats against us in which you have made to our customer service representatives will not change the enforcement of the DOA policy on batteriesWe will not be refunding your purchase

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below There were no threats made to any of your representatives All I stated was that they worked the first cycle and then I reported the problem They were not used incorrectly and this is the first problem I've had out of months using these things I will continue to spread the message of the poor service that you guys obviously have a reputation of and will not ever shop with you guys again These are basic consumer rights and will hopefully change your views on handling defective products that you guys sell to your customers Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowWhat was purchased never reached me and I lost money unfairlyIf 101vape had any customer service they would have resolved this issue in the customers favor Regards, [redacted]