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Vaper Lite

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Vaper Lite Reviews (3)

I found an ad for a day free trial of the Vaper Lite e-cig I ordered it on November 15th, and called them on the 16th to tell them I had changed my mind...I had bought an e-cig at a store by my house They said they had already sent it, but they said they would extend my trial to Dec5th so that I could compare the two e-cigs On November 25th they charged my card for the full price of the cig, long before my trial was doneI called the company, and after being yelled at by the rep who answered the phone, I finally got the address to send it backI sent the cig back immediately, with a tracking numberOver the next weeks, I made dozens of phone calls to the company I got yelled at, called a liar, and hung up on numerous times They would never let me talk to a supervisorI did get my money back weeks after they took it out of my account, but I did get a new card so they would not have any of my information, just for incase

I found an ad for a 14 day free trial of the Vaper Lite e-cig. I ordered it on November 15th, and called them on the 16th to tell them I had changed my mind...I had bought an e-cig at a store by my house. They said they had already sent it, but they said they would extend my trial to Dec. 5th so that I could compare the two e-cigs. On November 25th they charged my card for the full price of the cig, long before my trial was done. I called the company, and after being yelled at by the rep who answered the phone, I finally got the address to send it back. I sent the cig back immediately, with a tracking number. Over the next 6 weeks, I made dozens of phone calls to the company. I got yelled at, called a liar, and hung up on numerous times. They would never let me talk to a supervisor. I did get my money back 7 weeks after they took it out of my account, but I did get a new card so they would not have any of my information, just for incase.

their website says satisfaction guarantee. that's a joke! maybe had I ever gotten their product I could tell you if I was satisfied or not. they charged my account for the trial and after numerous calls to find out where my product was they ended up charging me full price for the product and refused to do anything about it. gave me the run around transferring me from person to person then always being hung up on. and I mean every time they would transfer me to a machine that would hang up on me. I called 4 times just this morning! when I was interested in their product they were always available but as soon as I had a problem with it I could never reach anyone or get anyone to call me back. no wonder their not Revdex.com accredited.

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Address: 4525 S 2300 E Ste 100, Holladay, Utah, United States, 84117-4426

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