Vaporwerx USA LLC

Below is a copy of electronic communication with the consumer. We will issue a credit and or refund after we receive back the defective product as requested and stated under the terms on our websiteI have also attempted to call the consumer and have had no luck in reaching them by
phone***
Mar (days ago)
to me
Good morning!
I received my coils and they are absolutely terrible!
All the coils register .38ohm, they are too greatly
spaced thus providing no flavour whatsoeverI
had no choice but to order the KRbecause the
KRare out of stockAll the coils in the pack
produce the same terrible performance and flavourI must request and receive a refund for the purchase
price of the low quality, under performing coilsThey
are simply unacceptableThank you.
When will the KRbe back in stock?
Again thank you.
On Mar 14, 2016, at 15:44, VaporWerx USA wrote:
Sales VaporWerxUSA
Mar (days ago)
to ***
Hello,
I apologize in the delay in getting back to you. What I can do is issue you a credit, and would need for you to return the KR.5ohm after I have received back the product I will issue the credit. The KRshould be in stock within the next possibly weeks. We here at VaporWerxUSA apologize for any inconvenience. Please call me direct at 949-388-if you have any questionsShip to:
VaporWerxUSa
Camino Mira Costa
Suite ESan Clemente, CA Thank you
*** ***
@TeamVaporWerxUSA
It does appear that the complaint was filed prior to my response, and we are just being made aware of this today 3/22/16. We are happy to issue a refund and or credit, but do require that the defective product be returned
Thank you in advance.
*** ***
VaporWerxUSA
800-918-
below is the most recent email communication that I have sent to the consumerSales VaporWerxUSA
2:PM (minutes ago)
t* ***
Hello again,
We have been made aware that you have filed a complaint with the Revdex.com in my response dated 3/18/I provided you with an address as to where the defective product and we would issue you a credit. I am more then happy to issue a full refund upon receipt of the defective merchandise.
Please advise me when you have sent the merchandiseThank you and if you have any questions I can be reached at 949-388-***
TeamVaporWerxUSA

Below is a copy of electronic communication with the consumer.  We will issue a credit and or refund after we receive back the defective product as requested and stated under the terms on our website. I have also attempted to call the consumer and have had no luck in reaching them by...

phone.[redacted] Mar 15 (7 days ago)to me Good morning! I received my coils and they are absolutely terrible!All the coils register .38ohm, they are too greatlyspaced thus providing no flavour whatsoever. I had no choice but to order the KR104 because the KR105 are out of stock. All the coils in the packproduce the same terrible performance and flavour.I must request and receive a refund for the purchaseprice of the low quality, under performing coils. Theyare simply unacceptable. Thank you. When will the KR105 be back in stock?Again thank you. On Mar 14, 2016, at 15:44, VaporWerx USA <[email protected]> wrote: Sales VaporWerxUSA <[email protected]> Mar 18 (4 days ago)to [redacted]3 Hello,I apologize in the delay in getting back to you. What I can do is issue you a credit, and would need for you to return the KR105 .5ohm after I have received back the product I will issue the credit.  The KR105 should be in stock within the next 2 possibly 3 weeks.  We here at VaporWerxUSA apologize for any inconvenience.  Please call me direct at 949-388-4498 if you have any questions.Ship to:VaporWerxUSa3551 Camino Mira CostaSuite E1San Clemente, CA 92673Thank you[redacted]@TeamVaporWerxUSA It does appear that the complaint was filed prior to my response, and we are just being made aware of this today 3/22/16.  We are happy to issue a refund and or credit, but do require that the defective product be returned. Thank you in advance.   [redacted]VaporWerxUSA800-918-5271 below is the most recent email communication that I have sent to the consumer..Sales VaporWerxUSA <[email protected]> 2:31 PM (0 minutes ago)t[redacted]
Hello again,We have been made aware that you have filed a complaint with the Revdex.com in my response dated 3/18/16 I provided you with an address as to where the defective product and we would issue you a credit.  I am more then happy to issue a full refund upon receipt of the defective merchandise.  Please advise me when you have sent the merchandise.Thank you and if you have any questions I can be reached at 949-388-4498.[redacted]TeamVaporWerxUSA