Variety Carpets & Floor Covering Reviews (6)
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Variety Carpets & Floor Covering Rating
Address: 100 N Trade St, Matthews, North Carolina, United States, 28105-1711
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www.intellipaymentplan.com
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Revdex.com:At this time, I have not been contacted by Intellipayment, LLC regarding complaint ID [redacted] .Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThe company refunded $fee at a prorated rate and also waived the cancellation feeI expressed my concerns about the selling process, and I do feel like my comments were heard by the company Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAfter $is credited back to my account, I will consider this matter resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
The customer cancelled his account on 617 in the amount of $267.46. It was credited directly back to the account on file. The customer left us a voicemail on 617. We responded and left a voicemail for him the same day asking him to call if he... still needed assistance. At this time, all funds have been returned to the customer.
We have spoken with the customer with regard to the complaint and were able to reach a resolution We reviewed the IntelliPayment Biweekly Plan with the customer and apologized for any earlier miscommunication or misunderstanding with respect to any of the benefits or the costs associated with IntelliPayment.We strive to always provide customers with all the information they require to make an informed decision on whether or not to enroll in IntelliPayment, whether this is through our marketing collateral, through our enrollment forms which customers sign, or through conversations with our customer support We are always looking to improve, and we appreciate the feedback from all of our customers