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Varmint Masters, LLC

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Varmint Masters, LLC Reviews (2)

Varmint Masters has no record, signed contract or paid invoice from the female who filed the complaintThe work perform at the address in which the complaint was submitted was not for rodents, it was to remove a raccoon, seal entry point on the roof, and sanitize the attic. Varmint Masters
does not perform exclusion work on pier and beam homesThe pest control service was setup by the husband who gave permission to perform service without anyone being at homeSeveral services were perform and signed by the husbandA pad lock was placed on the gate which prevented the technician from performing schedule serviceHome owner was notified about the pad lockBut never respondedThe next service was scheduled, and when the technician arrived, found the lock was still in placeThe customer was not charged for the serviceContact was finally made by a female resident, after the inappropriate conversation from the female resident, all services were canceled by upper managementThe customer was not charged for the monthly serviceIt's been several months since any service was provided to this location, and no records of customer calling for additional treatments or inspection of possible rodent issue. Varmint Masters made contact with the female resident immediately after the complaint was madeDuring this time, it became clear the female resident was not able to provide valid proof of another company performing additional work or paid servicesAlso informed her, Varmint Masters vehicles have GPS tracking to prevent any confusion with technicians performing servicesAfter failing to provide any additional proof of her claim, customer discontinued the conversion
I have reviewed the response made by the business in reference to complaint ID [redacted], and, while I do not agree with everything he said and find the manner in which he said it rather disrespectful  I am ready to be done with this complaint.   So please close the complaint.  

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Address: PO Box 1189, Spring Branch, Texas, United States, 78070-1189


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