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Vasey Eric C. D.d.s.

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Vasey Eric C. D.d.s. Reviews (1)

I received treatment from Dr. Vasey after he was recommended by a specialist. I had absolutely no issues with him. He seemed like a very nice person and good dentist. My real issues began with his staff. First, before my treatment I was asked to pay $200 by the assistant at the front desk. I told her I could not pay that amount and if that was the price, it was okay however, I could not have the treatment. She then said, that's just an estimate, the insurance will pay for most of it. I again told her that if it was going to be that much I could not afford it. She then said, well then just pay $40 which should be your coinsurance anyways. So I did and I had my treatment completed that day. I have not had any issues with my treatment.
Well, three months later I get a bill from Dr. Vasey's office and am completely floored. I apparently now owe just over $100 even though my insurance and I have paid over $130 so far. I immediately called the office and was transferred to Debra. I asked her why I had such a large bill when I adamantly told the woman at the front desk that I could not pay over $100 for this treatment. She almost immediately became extremely defensive and combative. She told me that I was no one to be dictating their prices. I tried to explain to her that I was simply expecting an explanation and more transparency from a doctors office when that cost was not disclosed to me prior to the procedure. She said that was my problem, that they're very affordable for the area, that it was my responsibility to ask my insurance how much they cover, and then she states that it was also my problem that I was out of network. Mind you, I had no idea they were out of network! I asked before setting up my appointment if they accepted Guardian and they said they did. I come to find out that they are out of network when I got this bill. This woman, which when I asked what her title was in the office, refused to tell me. It wasn't until after she asked if I had a medical degree to know what I was talking about, I find out online that she's the doctors wife. She threatened to send me to collections even though I just received this bill today (11/16). She even went as far to tell me that if I didn't want to pay my bill I could come in and have them remove my filling!!! Super professional. I am utterly appalled and disgusted by her behavior. I have never been spoken to like this by a doctors office. I am so glad I have found a better dentist and will not be going to them any time soon. Save yourselves the headache.

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Description: Dentists

Address: 3114 Davis Ford Rd D, Woodbridge, Virginia, United States, 22192

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