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Vasha Kniga

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Vasha Kniga Reviews (5)

According to our records the client has received another edition of the same bookThe order was refunded in full

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

According to our records the client has received another edition of the same book. The order was refunded in full.

Review: I ordered one book but received another one. I tried repeatedly to contact the business using the telephone number that appeared on the receipt (the same number was at the business website). Nobody picked up the phone. I sent an email to [redacted] on July ** and have not received a response.

I need the book I ordered.Desired Settlement: I want the correct book to be delivered. The author is [redacted], the book contains two novels: "Vecher u Kler" and "Nochnye dorogi".

Business

Response:

According to our records the client has received another edition of the same book. The order was refunded in full.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I was billed for the book that was never sent. Multiple attempts were made via emails and phone calls to contact the seller with no resolution. No response received via email. No definite answer is given via phone when it is picked up . Either the person who knows about the order is not there, or "call again on Monday". Order #[redacted], Item # [redacted] "Algebra for 7th grade"Desired Settlement: Immediate refund back to PayPal account.

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Description: BOOKS-NEW

Address: 461 Avenue P, Brooklyn, New York, United States, 11223

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