Vaughan Pools & Spas Reviews (1)
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Vaughan Pools & Spas Rating
Address: 1909 S Country Club Dr, Jefferson City, Missouri, United States, 65109-5473
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We were called by Mr. [redacted] on July 14, 2015 to come out and repair his hot tub as it was leaking due to the light in the spa being cracked. We then ordered the parts for the spa and sent our technician out to repair what Mr. [redacted] said was broken. As we got there not only was the light leaking but so...
was the plumbing. Our technician then called him and told him that the light was fixed but needed additional work done to stop the rest of the leaks. Customer then asked how much it would cost and the technician told him and he responded with saying his son and him would fix it. A couple weeks after the repair on the light was done the customer had called back and said it was still leaking and he needed us to come back out but we could only go when he was there. A couple more weeks passed and the customer had sent in a $50 check and a note saying the spa still wasn't repaired. The girls in the office tried calling him multiple times to set up a time to go out and check the spa out. They ended up talking to him on December 15, 2015 and he had said his wife was in the hospital and he would call to set up a time to go. This was the last time we heard from Mr. [redacted]. We were more than willing to go out and fix this issue with Jim.