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VCA Animal Referral and Emergency Center of Arizona

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VCA Animal Referral and Emergency Center of Arizona Reviews (2)

I have puppies and on October 9th 2016, we thought they may have consumed some baking soda, a poison to dogs, and immediately noticed that they were starting to act strangeso we rushed them over to the VCA animal referral and emergency center of Arizona in mesawe knew the trip was going to be dollars for the examhowever, when we walked in and they asked "what can we help you with" we said "we think our dogs have been poisoned with baking soda." they slowly began the process for a doctor to see our pound week old puppieswe then waited another minutes for the nurse to come in and get their vitalsonce she left we wait for another minuteswe sat there wondering if we had actually checked in to an emergency clinicwe thought they would move a little faster given our dogs have consumed poisonnext the doctor comes in and tells us that there is nothing they can do besides call poison control and get their recommendation on what to dothe doctor then left the room

VCA Animal Referral & Emergency[redacted]Tel: [redacted]Fax: [redacted]October 24, 2016Complaint ID# [redacted]To whom it may concern: I have received and reviewed the complaint, however; I have no client listed under thatname...

in my system. It is possible that these puppies were brought in under anothername and therefore I can not locate the account in question. I would happily speak withthe owner involved and will try my best to resolve this matter. I have had no contactwith anyone in regards to a case of this nature. Please have them contact me at theclinic if they indeed filing a complaint against my location.Katherine V[redacted], CVTHospital Director

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