Vderma-Dermlite

This message is in regards to ID [redacted] [redacted] has been refund the requested amount of$that she has requestedOur customer support team has also reached out to [redacted] to provide herwith an online retail gift voucher and she is not required to return the product after the refundPer [redacted] request we will be reviewing our advertisements and checkout pages to ensure that our termsand conditions are clear before purchases are made and subscriptions are agreed to.Please feel free to contact us with any follow up that it needed on this complaint and we hope this is a satisfactory conclusion to this matter.Regards,Vderma Customer Support - [redacted] @ [redacted] .com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

This message is in regards to ID *** has been refund the entire $that she hasrequestedOur customer *** team has also reached out to *** to provide her with an online retailgift voucher and she was not required to return the product after the refund.Please feel free to
contact us with any follow up that it needed on this complaint and we hope this is a satisfactory conclusion to this matter.Regards,*** Customer *** - ***@***.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

To Whom It Concerns,This message is a follow up to ID *** stated in her response that she has onlyreceived half of her refund, but I have attached refund receipts totaling the entire $that she hasrequestedOur customer *** team has also reached out to *** to confirm that the entire refund has been receivedThere can be a one to two day processing time for refunds and perhaps *** had not received the full refund credited to her account before we submitted the respond to her complaint.Please feel free to contact us with any follow up that it needed on this complaint and we hope this is a satisfactory conclusion to this matter.Regards,*** Customer *** - ***@***.com

To Whom It Concerns,This message is in regards to ***Our records indicate that Marcus was refunded theamount of $on 3/20/The remaining amount $was refunded today and our customersupport team has also reached out to Marcus to provide her with an online retail gift voucher
and he isnot required to return the product after the refundPlease feel free to contact us with any follow up that it needed on this complaint and we hope this is a satisfactory conclusion to this matter.Regards,Vderma Customer Support - support@***,com

To Whom It Concerns,This message is in regards to ID [redacted]. First, apologies for the delay in our response, the letter regarding this complaint was received today and we are responding as soon as it was received.In regards to ID [redacted] contacted our customer [redacted] team to cancel...

her product membership and receive a refund for renewal cost of $32.55_ The customer [redacted] manager refunded the full amount at that time. Our customer [redacted] team has also reached out to [redacted] to provide her with an online retail gift voucher and she was not required to return the product after the refund.Please feel free to contact us with any follow up that it needed on this complaint and we hope this is a satisfactory conclusion to this matter.Regards,Vderma Customer [redacted] - [redacted].com

Complaint: [redacted]
I am rejecting this response because: I did not get a full refund they only gave me half back.
Regards,
[redacted]

This message is in regards to ID [redacted]. [redacted] has been refund the requested amount of$42.25 that she has requested. Our customer support team has also reached out to [redacted] to provide herwith an online retail gift voucher and she is not required to return the product after the refund. Per[redacted]...

request we will be reviewing our advertisements and checkout pages to ensure that our termsand conditions are clear before purchases are made and subscriptions are agreed to.Please feel free to contact us with any follow up that it needed on this complaint and we hope this is a satisfactory conclusion to this matter.Regards,Vderma Customer Support - [redacted].com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]