Vegan Health & Fitness Magazine Reviews (5)
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Thanks, I heard back from herWe will be sending her a check
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Thanks, I heard back from her. We will be sending her a check.
I didn't see a "respond to this complaint" link in the email, so I hope it's okay that I'm just replying this way. We just issued a full refund to Ms. [redacted]'s card, which will take several business days to process. There is a form on our website for requesting refunds, but Ms. [redacted] has not done...
so. We have gone ahead and issued the refund today. Please let me know if you need anything else.Thank you,
Complaint: [redacted]
I am rejecting this response because: I had asked the company to issue me a refund check for the $24 I am owed rather than trying to issue a credit back to my debit card. The checking account attached to the debit card I placed the order with is closed. I called Kitsap Bank and they informed me that they have rejected the refund since the account is closed. I emailed the company this morning to ask that they issue me a refund check mailed to my home address. Once I receive a refund check, I will consider this matter resolved.
Regards,
[redacted]