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Velia Cleaning Services Reviews (4)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:Unfortunately, this is the same type of vague, blanket response I have already received from them When asked for clarification, they ignore They seem unwilling to address my specific case, whether the " [redacted] ***" program on [redacted] Satellite Radio from - has been found in their records, and whether specific royalties have been accounted for Are they trying to suggest that after accounting for these royalties it still doesn't add up to $10? More likely, they haven't accounted for these royalties, and therefore the balance is less than $ Of course they're not really interested in solving the case, because then they might have to pay something Their whole organization is clearly set up to avoid and delay payment as long as possible until the client gives up Delay and complicate the application process as long as possible, and then when the client still doesn't give up, give vague answers about the account balance and dodge questions indefinitely Regards, [redacted] ***

I am writing to respond to your letter dated November 28, informing SoundExchange, Incthat a complaint was made against our organization by [redacted] ***To provide a bit of background about our organization, SoundExchange is the nonprofit performance rights organization that collects statutory royalties from Satellite radio (such as Sirius **), internet radio (such as Pandora), cable TV music channels and similar platforms for streaming sound recordingsThe Copyright Royalty Board, which is appointed by The U.SLibrary of Congress, has entrusted SoundExchange as the sole entity in the United States to collect and distribute these digital performance royalties on behalf of featured recording artists and master rights owners (like record labels).Featured recording artists and master rights owners must register with SoundExchange in order to receive their royaltiesIn order to register, featured recording artists and master rights owners must submit certain documentation both to prove the identity of the named payee and to provide enough information so that SoundExchange can issue royalty checksMr***' initial registration documentation was incomplete, but he later provided additional information to complete his registrationMr [redacted] has not received any royalties because his cumulative earnings are below our $threshold to receive paymentFederal regulations permit SoundExchange to use unclaimed royalties to offset itsadministrative costs in the event that such royalties are not claimed within three yearsBest regards,Timothy AD [redacted] Assistant General Counsel

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:Unfortunately, this is the same type of vague, blanket response I have already received from them.  When asked for clarification, they ignore.  They seem unwilling to address my specific case, whether the "[redacted]" program on ** Satellite Radio from 2003 - 2008 has been found in their records, and whether specific royalties have been accounted for.  Are they trying to suggest that after accounting for these royalties it still doesn't add up to $10?  More likely, they haven't accounted for these royalties, and therefore the balance is less than $10.  Of course they're not really interested in solving the case, because then they might have to pay something.  Their whole organization is clearly set up to avoid and delay payment as long as possible until the client gives up.  Delay and complicate the application process as long as possible, and then when the client still doesn't give up, give vague answers about the account balance and dodge questions indefinitely.
Regards,
[redacted]

I am writing to respond to your letter dated November 28, 2016 informing SoundExchange, Inc. that a complaint was made against our organization by [redacted]. To provide a bit of background about our organization, SoundExchange is the nonprofit performance rights organization that collects...

statutory royalties from Satellite radio (such as Sirius **), internet radio (such as Pandora), cable TV music channels and similar platforms for streaming sound recordings. The Copyright Royalty Board, which is appointed by The U.S. Library of Congress, has entrusted SoundExchange as the sole entity in the United States to collect and distribute these digital performance royalties on behalf of featured recording artists and master rights owners (like record labels).Featured recording artists and master rights owners must register with SoundExchange in order to receive their royalties. In order to register, featured recording artists and master rights owners must submit certain documentation both to prove the identity of the named payee and to provide enough information so that SoundExchange can issue royalty checks. Mr. [redacted]' initial registration documentation was incomplete, but he later provided additional information to complete his registration. Mr. [redacted] has not received any royalties because his cumulative earnings are below our $10 threshold to receive payment. Federal regulations permit SoundExchange to use unclaimed royalties to offset itsadministrative costs in the event that such royalties are not claimed within three years. Best regards,Timothy A. D[redacted] Assistant General Counsel

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Address: 1190 McClellan St., Niskayuna, New York, United States, 12309

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