I am very pleased to report that Corky himself of Corky's Pest Control phoned me last Thursday 6/11/and was very receptive to my complaintFurthermore, he agreed to refund 1/of the charges I had paid with no argument whatsoeverI received that check on Saturday 6/13/This has settled my complaint to my complete satisfaction
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hello Revdex.com, How ironic, After Viewing all Corky's many other online complaints re: these ***e issues, that is pretty much the response we expected from themThat is all merely a Mis-communication, and that we had the wrong email contact etcAs mentioned I have left a few phonecall messages for [redacted] and Corky's upper management, in which were always told, she or they are in a manager's meeting, they will call you back as soon meeting finished, so obviously these were all intentional lies to customer, in which Corky's management never intended to bother calling us backThank you for all your help Revdex.com in trying to resolve, but this company has done nothing but waste our time, so now we will just file our complaints with the (Structural Pest Control Board) at this point Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Actually my husband ( [redacted] ) signed the document of the contract of agreement on 09/21/15, the contract is very clear based on the expectations from my husband an meAt this point Corkys' didn't meet those expectations, plus not showing any concern or care for my family, my dog and my houseI am asking for a reimbursements of the full price amount that was paid for the service that Corky's didn't performAnd about the netting material to be extended below the eaves where it was possible for nests to be built never was discussed in detailMy husband ( [redacted] ) gave the only one direction to not make any holes in the wall.On Thursday March 31st, my husband received a call from [redacted] Lougn the representative from Corky's to ask for my husband approval to use this chemical that the Corky's technicians were planning to put on the walls around my houseWhen my husband arrived to our house he saw this big mark staining on the stucco wall that was caused from the chemical that the technicians put in there and until now remains the same (please picture attached)My husband ( [redacted] ) asked [redacted] the technician for more information on this chemical and ***'s response was that Corky's never used this chemical before and it was not a warranty that the stain will go away from the walls, that's why my husband decided to do not use this chemical at allPer the instructions on the chemical container are to "DO NOT CONTAMINATE WATER FOOD, OR FEED BY STORAGE OR DISPOSAL" Corky's technicians decided to use the first option recommended from the label and the most dangers one for my family and my dog by throwing away the chemicals directly on the holes where my dog used to hide her bones and eat from the chemical that may causing her to apss away by poisonWhy [redacted] and [redacted] didn't consider the second option from the manufacture on the label container to "DISPOSED OF AT AN APPROVED DISPOSAL FACILITY"My dog was wearing the protective cone around the neck because she was spayed on March 22nd, So her health was perfect per the veterinarian who attend my dog, until she ate that chemicalI do not believe that the service provided from Corky's was done profesinally, and Corky's didn't performed based on the expectations from the contract of agreement and on top of that for the negligence from [redacted] and [redacted] (the technicians), for those reasons I demand Corky's for a return of the full price amount that I paid on The contract agreement has years of warranty that covers labor and partsDue to the negligence from [redacted] and [redacted] (the technicians) I do not want Corky's technicians to come back to may house anymore Regards, [redacted]
Ms. xxxxxxxx, After a review of the file we emailed you of your call with our customer service rep it was clear that you agreed to an ongoing service to be paid monthly. However, at this time we have removed your balance bringing your account to zero and have removed you from the... maintenance program. Thank you, Corky's Pest Control
I am very pleased to report that Corky himself of Corky's Pest Control phoned me last Thursday 6/11/and was very receptive to my complaintFurthermore, he agreed to refund 1/of the charges I had paid with no argument whatsoeverI received that check on Saturday 6/13/This has settled my complaint to my complete satisfaction
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hello Revdex.com, How ironic, After Viewing all Corky's many other online complaints re: these ***e issues, that is pretty much the response we expected from themThat is all merely a Mis-communication, and that we had the wrong email contact etcAs mentioned I have left a few phonecall messages for [redacted] and Corky's upper management, in which were always told, she or they are in a manager's meeting, they will call you back as soon meeting finished, so obviously these were all intentional lies to customer, in which Corky's management never intended to bother calling us backThank you for all your help Revdex.com in trying to resolve, but this company has done nothing but waste our time, so now we will just file our complaints with the (Structural Pest Control Board) at this point Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Actually my husband ( [redacted] ) signed the document of the contract of agreement on 09/21/15, the contract is very clear based on the expectations from my husband an meAt this point Corkys' didn't meet those expectations, plus not showing any concern or care for my family, my dog and my houseI am asking for a reimbursements of the full price amount that was paid for the service that Corky's didn't performAnd about the netting material to be extended below the eaves where it was possible for nests to be built never was discussed in detailMy husband ( [redacted] ) gave the only one direction to not make any holes in the wall.On Thursday March 31st, my husband received a call from [redacted] Lougn the representative from Corky's to ask for my husband approval to use this chemical that the Corky's technicians were planning to put on the walls around my houseWhen my husband arrived to our house he saw this big mark staining on the stucco wall that was caused from the chemical that the technicians put in there and until now remains the same (please picture attached)My husband ( [redacted] ) asked [redacted] the technician for more information on this chemical and ***'s response was that Corky's never used this chemical before and it was not a warranty that the stain will go away from the walls, that's why my husband decided to do not use this chemical at allPer the instructions on the chemical container are to "DO NOT CONTAMINATE WATER FOOD, OR FEED BY STORAGE OR DISPOSAL" Corky's technicians decided to use the first option recommended from the label and the most dangers one for my family and my dog by throwing away the chemicals directly on the holes where my dog used to hide her bones and eat from the chemical that may causing her to apss away by poisonWhy [redacted] and [redacted] didn't consider the second option from the manufacture on the label container to "DISPOSED OF AT AN APPROVED DISPOSAL FACILITY"My dog was wearing the protective cone around the neck because she was spayed on March 22nd, So her health was perfect per the veterinarian who attend my dog, until she ate that chemicalI do not believe that the service provided from Corky's was done profesinally, and Corky's didn't performed based on the expectations from the contract of agreement and on top of that for the negligence from [redacted] and [redacted] (the technicians), for those reasons I demand Corky's for a return of the full price amount that I paid on The contract agreement has years of warranty that covers labor and partsDue to the negligence from [redacted] and [redacted] (the technicians) I do not want Corky's technicians to come back to may house anymore Regards, [redacted]
Ms. xxxxxxxx, After a review of the file we emailed you of your call with our customer service rep it was clear that you agreed to an ongoing service to be paid monthly. However, at this time we have removed your balance bringing your account to zero and have removed you from the... maintenance program. Thank you, Corky's Pest Control