Vendasta

I subscribed to Vendasta's free trial on September 12, which ended on October 12. Expecting a seamless cancellation, I was surprised to find a charge on my credit card the day after the trial expired. Upon contacting Vendasta on October 13, they agreed to process a refund.

A month passed without a refund, and to my dismay, I was charged again for a monthly subscription on November 12. I immediately contacted the company for a second time on November 14, requesting refunds for both charges. Despite assurances, both issues remain unresolved as of November 15.

Resolution Sought:

I seek immediate refunds for both charges, totaling $1498, and confirmation that my subscription is canceled to avoid future charges.

Key Details:

First and Second Charge Dates: October 12, November 12
Amounts: $749 and $749
Correspondence: Available upon request

I trust the BBB to facilitate a fair resolution.

Sincerely,