Sign in

Vendors Flea Market, LLC

Sharing is caring! Have something to share about Vendors Flea Market, LLC? Use RevDex to write a review
Reviews Vendors Flea Market, LLC

Vendors Flea Market, LLC Reviews (4)

Please see attached

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I was so happy to hear from [redacted] after weeks of being ignored by the Russell Stover...

customer service people I talked to.  She was really nice and explained that they have been having problems due to the hiring of seasonal help plus they are updating their website which isn't able to keep up with the demand for their products.  I didn't receive any coupons that she stated she sent but I did receive the HUGE box of goodies just a few days after she called!  My cousin was at my house that day and we were both amazed at everything she sent!  There was a huge basket filled with boxes and bags of different chocolates and a whole case of the cake truffles which I had complained about in the first place!  My cousin told me several times she had never tasted chocolate that was as fresh as that and we are both convinced that the way to get the best, freshest chocolate ever is to order from them.  [redacted] also sent it with warm weather shipping instructions due to our 85° weather here in California and it was packed in a bubble silver wrap used for cold items plus there were 6 ice packs in amongst the brown paper and peanuts to protect the candy.  The ice packs were still a little frozen!!!  It was just so incredibly nice of them and I am very thankful to [redacted] for calling me to explain what happened and then sending me a lot more then I expected or deserved!  I will definitely be buying directly from them in the future and I'm encouraging everyone I know to do the same by telling them about my experience.  THANK YOU, [redacted]!!!!  You're fantastic!
Regards, [redacted]

Please see attached.

We responded to this consumer's email and have sent him a coupon to cover his purchase in the amount of $5.00. (see response below) We also sent him a check for $5.00 in case he does not want to purchase more product. This check will come to him from our Accounting Department.Dear Mr....

[redacted],Thank you for your recent inquiry.  We apologize for the delay in responding to your email.  We have recently experienced an unusually high volume of emails which has impacted our ability to respond in a timely manner.  We are working diligently to address this issue and are doing all possible to ensure this does not happen in the future.At Russell Stover Chocolates, we are committed to manufacturing and offering high quality chocolates.  We know quality matters to our consumers.  Therefore, we only use ingredients from the best sources and from suppliers with the same strong commitment to quality.We also know some consumers have concerns around certain ingredients, such as those that have been identified as being genetically modified. While genetically modified ingredients have been in the food supply for many years and are accepted as safe among regulatory authorities, we understand the concerns of our consumer and have committed to making our products non-GM.  Today, many of our raw materials are already non-GM, and we are working to transition the remainder of our ingredients to being non-GM.  This will take time and only after confirming the candy meets all of our quality hurdles will we bring our non-GM chocolates to our consumers.Because you are disappointed, we will be sending you a gift certificate coupon to cover the cost of the candy.We truly appreciate you being a Russell Stover Chocolates customer and hope you will continue to enjoy our chocolates!  Once again we apologize for the late response. Thank you for your consideration.  We have also requested a check to be sent from our Accounting Department for $5.00 in the case that the consumer does not want top purchase additional product from us with the coupon.

Check fields!

Write a review of Vendors Flea Market, LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Vendors Flea Market, LLC Rating

Overall satisfaction rating

Add contact information for Vendors Flea Market, LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated