Ventura Avenue Self Storage Reviews (1)
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Ventura Avenue Self Storage Rating
Address: 2261 N. Ventura Ave., Ventura, California, United States, 93001
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www.storageventura.co
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Here is my experience after I ordered $worth of furnitureAfter receiving no response to my inquiry as to status after days, I opened a Chat session with "***";
Me: I have called, emailed, left messages and chatted here and am not receiving any helpI need to know the status if my order
***: What is your order number?
Me: "I deleted due to privacy"
***: the items you ordered are made to order and require two weeks to be manufacturedYour order is set to ship around the 18thOnce shipped, you will receive an email containing tracking
Me: Interestingly enough, they both said and still say they are in stockWhy is that?
***: Everything is "in stock"Some items are quick ship, others are notThe items you ordered are not
Me: In stock means in stock right? Not needs to be made? Also, it has taken three days for someone to tell me this AND the person I chatted with last night said they were quick ship items
***: your order is set to ship on the 18thYou ordered in the middle of the seasonProduction is incredibly busyUnfortunately, "in stock" is the only way our website allows the products to be seenAs you can see on our website and as mentioned above, some items are quick ship - others are notYou just happened to select non-quick ship items
***: I am sure you may have misunderstood the sales rep last night, I am sure she may have said, IF they are quick ship
Me: Please cancel the order and confirmI do not wish to do business with your company
***: I will have your order cancelledI wish you the best of luck in getting your products from someone else at such a low priceThank youHave a wonderful week
Me: Rude companyBad service and advertisingI will make sure the Revdex.com is informed as well as potential customers
***: Have a wonderful weekI\m sorry you feel we are SO rudeI wish you the best of luck in finding someone who can get it to you quicker
Me: I'd rather have nothing than give you my business
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