In response to complaint ID#- size="4" face="Georgia">On October 23, Ms [redacted] called in to notify us that there were unauthorized charges from Ventura Beach RV Resort on her credit cardWe took her information and stated we would call her back with our findingsAs it turns out, Ms [redacted] 's card was the last one used on a previous stay her family member Ms [redacted] had booked; she had used it to purchase a day pass over the July 4th holiday weekendUpon finding this error we immediately contacted her to let her know our error and that that we would be processing her refund immediately Her refund was processed back to her card in the amount of $
In response to complaint ID#- size="4" face="Georgia">On October 23, Ms [redacted] called in to notify us that there were unauthorized charges from Ventura Beach RV Resort on her credit cardWe took her information and stated we would call her back with our findingsAs it turns out, Ms [redacted] 's card was the last one used on a previous stay her family member Ms [redacted] had booked; she had used it to purchase a day pass over the July 4th holiday weekendUpon finding this error we immediately contacted her to let her know our error and that that we would be processing her refund immediately Her refund was processed back to her card in the amount of $