Venture Direct

From: Chris W***Received: Dec 03:58pm2015-12-20:56:(GMT)FAX COVER SHEET??COMPANYFAX NUMBER [redacted] FROM Chris W***DATE 2015–42–20:56:GMTRECOVER MESSAGEComplaint ID # [redacted] We are in receipt of a complaint filed by [redacted] , ID # [redacted] [redacted] 's return has been processed and the refund of $was issued on December 9, 2015.With this in mind, we consider this complaint invalid and complete.Regards,MsM***VentureDirect [redacted] Montclair, VA ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I have not received this refund yetWhy it have to take a complaint to get their attention instead of them taking my phone calls or returning themIf this so called refund was processed on Dec.9th, Why have I not received it yetit is now December 17th
Regards,
*** ***

From: Chris W[redacted]Received: Dec 12 2015 03:58pm2015-12-12 20:56:49 (GMT)FAX COVER SHEET??COMPANYFAX NUMBER [redacted]FROM Chris W[redacted]DATE 2015–42–12 20:56:38 GMTRECOVER MESSAGEComplaint ID # [redacted]We are in receipt of a complaint filed by [redacted], ID # [redacted].[redacted]'s...

return has been processed and the refund of $147 was issued on December 9, 2015.With this in mind, we consider this complaint invalid and complete.Regards,Ms. M[redacted]VentureDirect [redacted] [redacted] Montclair, VA [redacted]

From: Chris W[redacted]Received: Dec 12 2015 03:58pm2015-12-12 20:56:49 (GMT)FAX COVER SHEET??COMPANYFAX NUMBER [redacted]FROM Chris W[redacted]DATE 2015–42–12 20:56:38 GMTRECOVER MESSAGE
Complaint ID # [redacted]
We are in receipt of a complaint filed...

by [redacted], ID # [redacted].[redacted]'s return has been processed and the refund of $147 was issued on December 9, 2015.
With this in mind, we consider this complaint invalid and complete.
Regards,Ms. M[redacted]VentureDirect
[redacted] [redacted]
Montclair, VA [redacted]