After completing a job, Les Grumdahl used a large truck to pull a large trailer from the job site He (admittedly) drove the truck and trailer all over my lawn, causing significant damage While Les knew exactly what he had done, he drove off After several phone calls, Les came to my home to as the damage He fully admitted to driving all over the lawn, but was smug and unprofessional in his demeanor Beyond that, he was unwilling to offer a solution and instead placed the blame on me, as the homeowner through a series of strange justifications and odd analogies I was outraged, and have no idea if Les intends to do anything to remedy the damage
After completing a job, Les Grumdahl used a large truck to pull a large trailer from the job site He (admittedly) drove the truck and trailer all over my lawn, causing significant damage While Les knew exactly what he had done, he drove off After several phone calls, Les came to my home to as the damage He fully admitted to driving all over the lawn, but was smug and unprofessional in his demeanor Beyond that, he was unwilling to offer a solution and instead placed the blame on me, as the homeowner through a series of strange justifications and odd analogies I was outraged, and have no idea if Les intends to do anything to remedy the damage
WowI've been sales and customer service manager for years - here's what happened:
After a phone conversation with Jesse, I stopped at their office and gave a $deposit to have some gutters installedAfter a runaround"special order color not here yet"(I've managed construction companies - I know if something is special order), I ended up having another company do the workMy home was being put on the market and I needed the work doneWeeks later I called Jesse, who had not only forgotten who I was, but then wanted balance as he assumed his company had gotten the job doneAfter several calls not returned after promised they would be by three different people, They said they would refund my moneybut KEEP $for their trouble! "Well, we put time into the estimate - blah blah bla"Incredible
After you sign a contract, he doesn't careNo contact, doesn't return your calls, and doesn't communicateIssues come up and it takes weeks for him to return your call or emailHis siding crew consists of person who takes foreverIt took weeks to reside a relatively small house
After completing a job, Les Grumdahl used a large truck to pull a large trailer from the job site He (admittedly) drove the truck and trailer all over my lawn, causing significant damage While Les knew exactly what he had done, he drove off After several phone calls, Les came to my home to a
s the damage He fully admitted to driving all over the lawn, but was smug and unprofessional in his demeanor Beyond that, he was unwilling to offer a solution and instead placed the blame on me, as the homeowner through a series of strange justifications and odd analogies I was outraged, and have no idea if Les intends to do anything to remedy the damage
After completing a job, Les Grumdahl used a large truck to pull a large trailer from the job site He (admittedly) drove the truck and trailer all over my lawn, causing significant damage While Les knew exactly what he had done, he drove off After several phone calls, Les came to my home to a
s the damage He fully admitted to driving all over the lawn, but was smug and unprofessional in his demeanor Beyond that, he was unwilling to offer a solution and instead placed the blame on me, as the homeowner through a series of strange justifications and odd analogies I was outraged, and have no idea if Les intends to do anything to remedy the damage
WowI've been sales and customer service manager for years - here's what happened:
After a phone conversation with Jesse, I stopped at their office and gave a $deposit to have some gutters installedAfter a runaround"special order color not here yet"(I've managed construction companies - I know if something is special order), I ended up having another company do the workMy home was being put on the market and I needed the work doneWeeks later I called Jesse, who had not only forgotten who I was, but then wanted balance as he assumed his company had gotten the job doneAfter several calls not returned after promised they would be by three different people, They said they would refund my moneybut KEEP $for their trouble! "Well, we put time into the estimate - blah blah bla"Incredible
After you sign a contract, he doesn't careNo contact, doesn't return your calls, and doesn't communicateIssues come up and it takes weeks for him to return your call or emailHis siding crew consists of person who takes foreverIt took weeks to reside a relatively small house