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Verandah Properties, LLC

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Reviews Verandah Properties, LLC

Verandah Properties, LLC Reviews (9)

As the owner of [redacted] , a full service real estate school here in the Central Florida area for the last years, I deal with a lot of real estate brokerage companies who trust my opinion for property management I always refer all of these requests to Verandah PropertiesI find their integrity, excellence and professionalism to be second to none and are always very accommodating to both property owners and perspective tenants They seem to treat each customer as an individual and take a personal interest in their satisfactionCustomers often call back to thank me for my recommendation I highly recommend Verandah Properties

I am very pleased with the continuous professional service I receive from Verandah PropertiesI have been working with the company for many years and have no complaintsThey are kind, respectful, demonstrate exceptional follow through, and are easy to work withI highly recommend Verandah Property for your property management needs!!

I viewed a property which was currently occupied, obviously fully furnished/pictures hung everywhereNo mention at the time I viewed the property that it would be rented "as is"When discovered lease stated "as is", I immediately sent an email reading:
"I have questions concerning the "AS IS CERTIFICATION"
There was no discussion in regards to "AS IS" conditionSince the current tenants are residing in the property now there is no way to determine what condition the property will be in after they vacateIt was my understanding that we would have the
opportunity to view the property again and inspect it once the current tenants had vacatedIs this not the case?"
No response to this email, yet that's how they conduct business via emailVirtual officeAvoid customer contactAny reviews complaining about communication are "spot on"After no response, my girlfriend called and spoke with Karla who said after the current residents vacate the property the realty company cleans, paints and fixes any repairs that are neededAFTER hearing this I signed the leaseI also emailed
inquiring about a mowalk thru inspectionThey replied 'no just bring a check to the office and pick up a key'
Once I viewed the property I immediately contacted Debby explaining the state of the property and the discussion we had with KarlaDebby basically said that conversation never happened1st LIE
Property had holes left where pictures hung, foyer door covered in dirt/grease/seal rotting, all closets filthy, large holes patched but not sanded or painted, hardware missing from doors, LARGE gap bottom of door frame with tons of dead ants, oven dirty, sinks/tub dirty
There were various painting supplies, tables, junk left in garageDebby told me this was required to remain and "was normal"Asked Debby where in the lease states the tenants were required to store other people's property on the premisesNo responseSo, we were required to abide by what the lease stated...AND even what was NOT stated in the lease2nd LIE
This is exactly the type of communication experienced from this "company"They ignore emails they do not want to answer, ignore questions they don't want to answer, and deny conversations took place
Debby's email, and I quote: "we do a thorough moinspection where we carefully document the condition"
I asked to be provided the date when this inspection was performed and to have a copy of the documentDebby told me that it was for company use only so I would not have access to itIs the inspection document a top secret document?
Does it hold some confidential information? More than likely, there was no inspection document....because no one could have inspected that property and approved it as moready and acceptable3rd LIE
I asked Debby L*** to provide contact for the District Manager or equivalent and she told me she was the point of contactSo apparently the broker/owner Pamela S*** can't be bothered with actually contacting and communicating with the renters...yet, she seems to find time to troll reviews of Verandah and attempt to disclaim others reviewsShe never actually addresses any of the issues that people bring up in the reviews, she simply tries to discredit the people themselvesMany people retain various email accounts for different situations so claiming a review is not legitimate based on the name displayed is incredibly weak
Debby informed us we would be required to pay the monthly rent until new tenants signed a leaseWe paid rent until it was rentedDebby told us we would receive full deposit and any over paid rentWe did not even get full deposit backCharged
$leasing feeWe paid the rent until new tenants moved in so no money was lost, yet they found a way to steal it anyway 4th LIE
Verandah will reply with - but you signed the lease, you viewed the property, we just enforce the lease, we have office space
Yes, we signed the lease but only AFTER we were told that the property would be cleaned and any repairs taken care of
Yes, I viewed the property for approxminutes while occupiedAsked about viewing it again once vacated and about an inspection before moving inBOTH THESE REQUESTS WERE IGNORED
You also enforce what is NOT in the lease, such as requiring tenants to store others property
If customers are so important why wasn't a meeting scheduled to discuss?
It appears if you live out of state and hire Veranda Properties to take care of your property they communicate and work openly with youBut, if you're just a lowly renter the owner can't be bothered with you, they fail to provide modocuments, fail to disclose in the lease that the tenant is required to store other people's property in the residence, fail to meet the tenant for a moinspection and fail to provide any documentation supporting that an inspection was actually performed, and basically are just plain untruthful and dishonestSTAY AWAY!

As the owner of *** here in Orlando, I often collaborate with affiliated companies Verandah Properties was referred to me by other trusted company and I feel confident to use them any chance I can Their professionalism has exceeded all my expectations

Verandah properties as managed my properties over the last years There maintance services, client service are excellent They are professionally run and departmentalized The rents are collected and distributed promptly by ACH deposit They take care of all aspects of property management at a reasonable cost I would highly recommend their services

I meet all we requirements at the time of my move out to get my refund back And they refused to return my full amount of my deposit

+1

Verandah has been the property manager for the home we are renting since May They have respected our privacy and looked out for our best interests throughout the renting experience Thanks Verandah!

As the owner of [redacted], a full service real estate school here in the Central Florida area for the last 15 years, I deal with a lot of real estate brokerage companies who trust my opinion for property management.
I always refer all of these requests to Verandah Properties. I find their integrity, excellence and professionalism to be second to none and are always very accommodating to both property owners and perspective tenants.
They seem to treat each customer as an individual and take a personal interest in their satisfaction. Customers often call back to thank me for my recommendation.
I highly recommend Verandah Properties.

Very professional!!!

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Address: 4767 New Broad Street, Orlando, Florida, United States, 32814

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