The check was sent from this patient’s insurance company to a third party administrator. Who then, weeks later sent the check to us. Insurance companies notify patients’ weeks before they cut checks as a security measure to prevent fraud. We were not in a position to refund the patient until we...
actually received the funds. As to the comment of double dipping. We told the patients’ parents an authorization is not a guarantee of payment as told to us by their insurance company. The patients’ father did receive the refund the day before this complaint was posted. This is a common event when dealing with insurance companies and billing companies acting as third party administrators. SincerelyMichael M[redacted]President
The check was sent from this patient’s insurance company to a third party administrator. Who then, weeks later sent the check to us. Insurance companies notify patients’ weeks before they cut checks as a security measure to prevent fraud. We were not in a position to refund the patient until we...
actually received the funds. As to the comment of double dipping. We told the patients’ parents an authorization is not a guarantee of payment as told to us by their insurance company. The patients’ father did receive the refund the day before this complaint was posted. This is a common event when dealing with insurance companies and billing companies acting as third party administrators. SincerelyMichael M[redacted]President