Veritix

I purchased tickets that I found on AXS for Zach Bryan - I was redirected to Veritix to pay for my tickets. When I received a confirmation email it said Zach Brown Band! The concert is on June 30th and I am not estimated to receive my tickets until June 27th giving me NO TIME to resell them!

I was misled on the purchase of a basketball game tickets. I thought I purchased 2 row tickets. They came back to me with a receipt stating they could guarantee 1-14 raw after I purchased the tickets. Guess what raw they assigned to me? 14, of course!

Proof of refund received via fax on 9/28/(**)

Sep Per Quicken Loans Arena policy, all tickets ordered online or via telephone are required as Flash SeatsWith Flash Seats there are no tickets to printRather, the tickets are automatically connected to the credit card used for purchaseThis card can then be presented at any open entrance gate on the day of the event in order for the party to scan in and claim the ticketsOnce the ticket taker has scanned the card, one seat locator for every ticket purchase will print out; a seat locator denotes each person's section, row and seat numberWith seat locators in hand, the party will then be admitted into the event to enjoy the show When tickets are purchased via Quicken Loans Arena and the method of delivery is Flash Seats, those tickets are sent to an account on flashseats.comCustomers can access their accounts online or by way of the Flash Seats mobile appIf customers do not feel comfortable disclosing the information that is required in order to register their Flash Seats account online then they may still claim the tickets at the gate using their credit card without having ever completed the Flash Seats registration process The Flash Seats app, unlike the web version, does not ask for personal information to be disclosed (e.gcontact phone number, address, etc.) and would enable the customer to view his/her ticketsIn addition, the customer would be able to transfer the tickets to their intended recipient by simply providing that recipient's first and last name and a valid email address for themThe transfer recipient would then receive an email from Flash Seats with instructions on how to set up their own account in order to claim and ultimately to redeem the ticketsWhile Quicken Loans Arena has a final sales policy, we would extend a one-time courtesy cancellation to this customer If the preceding information does not address their concerns

Proof of refund received via fax on 9/28/2015 (**)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and request that they cancel the tickets/reservation and refund my credit card used to purchase the tickets as offered. 
Regards,
Laura Donald

Sep 22 2015  Per Quicken Loans Arena policy, all tickets ordered online or via telephone are required as Flash Seats. With Flash Seats there are no tickets to print. Rather, the tickets are automatically connected to the credit card used for purchase. This card can then be presented at any open...

entrance gate on the day of the event in order for the party to scan in and claim the tickets. Once the ticket taker has scanned the card, one seat locator for every ticket purchase will print out; a seat locator denotes each person's section, row and seat number. With seat locators in hand, the party will then be admitted into the event to enjoy the show.
When tickets are purchased via Quicken Loans Arena and the method of delivery is Flash Seats, those tickets are sent to an account on flashseats.com. Customers can access their accounts online or by way of the Flash Seats mobile app. If customers do not feel comfortable disclosing the information that is required in order to register their Flash Seats account online then they may still claim the tickets at the gate using their credit card without having ever completed the Flash Seats registration process.
The Flash Seats app, unlike the web version, does not ask for personal information to be disclosed (e.g. contact phone number, address, etc.) and would enable the customer to view his/her tickets. In addition, the customer would be able to transfer the tickets to their intended recipient by simply providing that recipient's first and last name and a valid email address for them. The transfer recipient would then receive an email from Flash Seats with instructions on how to set up their own account in order to claim and ultimately to redeem the tickets. While Quicken Loans Arena has a final sales policy, we would extend a one-time courtesy cancellation to this customer If the preceding information does not address their concerns.