Vernell's Interstate Svc Inc

Complaint: ***
I am rejecting this response because: even though my truck is supposed to be fixed today, there was no agreement to give any kind of discount due to the inconvenience of them having my truck for for additional weeks on a fix that should have taken four daysI have missed money each week they had my truckBut I have no choice but to go and get my truck from this company
Sincerely,
*** ***

To the best of my knowledge since the time this complaint was filed we have reached an agreement with the customer.  The vehicle in question will be completed and ready for pick up on Monday, Dec. 19th.I do apologize for any inconvenience to the customer and any confusion in communicating the...

delays incurred during the repair process.

Initial Business Response /* (1000, 10, 2015/12/04) */
We will need an invoice number to look this up. I am not familiar with this situation or this customer.