Vernon Siemens Construction

Hello,We certainly apologize for any delays, after looking into this matter I see your order was placed on Oct *Keep in mind there was a day processing time due to the Holidays we had off Your item is currently in transit and you should expect to receive it within a few days We will process a 15% off your order for the inconvenience If you have any questions or concerns please feel free to reply.Kind Regards,JordinCustomer Service

Hello,We apologize for any delays once again, since Monday was columbus days the post office may have experienced additional delays with your package In regards to your card information, please note this was an ebay/ [redacted] transaction therefore we do not have any record of the type of payment that was used, just an instant payment from [redacted] Your card information is secured with [redacted] I see now your order was delivered yesterday If you still wish to receive a refund I can set up an RMA in which will require you to send the item back Please advise if you wish to proceed with a refundKind Regards,JordinCustomer Service

Hello,We certainly apologize in regards to the delay in processing your refund I do see your item was returned however there was a note on the account in regards to missing accessories in the return, I have taken liberty to bypass this matter and issue a refund via [redacted] Here is your [redacted] transaction ID # [redacted] If we can be of further assistance please feel free to contact us.Kind Regards,JordinCustomer Service

Hello,We sincerely apologize for the delay it has taken to receive your refund Due to issue with our [redacted] account we did not have the option to refund and we had to submit the refund request to an [redacted] representative I have confirmed with them that the refund has been processed Please allow 24-hrs for the funds to appear back into your account If for any reason you still have not receive your refund after business days please contact us.Kind Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: It is physically impossible for a package to be left in my mailbox as it is only inches tall, and the ***/ [redacted] tracking claims the package Delivered IN/AT MAILBOX Wed, September [redacted] at 3:PM CT Austin, TX, USSo they are not delivering the item to my mailbox as they claim They must be leaving the package unsecured on top of a public/outdoor mailbox for anyone to stealAll packages to my condo should be left at the covered private doorway as [redacted] and [redacted] always do! This item should be insured, replaced and delivered properly or simply refund my money and I will purchase it through another resource In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Hello,We truly apologize for this matterWe can assure you they are genuine [redacted] Products as we have sold thousands without such issues Although you have exceed the warranty period we will have a replacement shipped out to you You will receive an email confirming your replacement along with tracking information If you have any questions or concerns regarding this matter please feel free to contact usKind Regards,JordinCustomer Service

Hello,We sincerely apologize for this matter, unfortunately there was a system glitch when generating your replacement orderAs discussed earlier today we will ship out your replacement via Next Day Air Your new tracking number is UPS # *** We surely hope we were
able to remedy this matter for you. If you have any questions or concerns please feel free to reply.Kind Regards,JordinCustomer Service

Hello,We certainly apologize for any delays, after looking into this matter I see your order was placed on Oct *Keep in mind there was a day processing time due to the Holidays we had off Your item is currently in transit and you should expect to receive it within a few days We
will process a 15% off your order for the inconvenience If you have any questions or concerns please feel free to reply.Kind Regards,JordinCustomer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello ***,We have tried reaching you via phone and have left a message so we can sort this outWe have yet to receive a call back, I am assuming you have received the watch and all is well now Is that so?Kind Regards,***

Hello,We apologize for any delays once again, since Monday was columbus days the post office may have experienced additional delays with your package In regards to your card information, please note this was an ebay/*** transaction therefore we do not have any record of the type of payment that was used, just an instant payment from ***Your card information is secured with *** I see now your order was delivered yesterday If you still wish to receive a refund I can set up an RMA in which will require you to send the item back Please advise if you wish to proceed with a refund. Kind Regards,JordinCustomer Service

Hello,We apologize for any inconvenience or miscommunication Its unfortunate the first package out to you was lost in transitYou did contact us and we immediately shipped a replacement which was delivered yesterdayPlease see tracking information using the following link
; *** .*** # *** We hope this information is satisfactory. Should you need further assistance please feel free to contact us.Kind Regards,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
day business right? Well I have a email confirmation that the item would be here on the today's the ***This is really funny I order this same item from amazon with a day wait on the *** I received the item on ***Please credit my money back to pay pal account.ive canceled my card after payment cleared because I dont trust youI WANT MY MONEY BACK IN OF STORY Thanks
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,We certainly apologize in regards to the delay in processing your refund.  I do see your item was returned however there was a note on the account in regards to missing accessories in the return, I have taken liberty to bypass this matter and issue a refund via [redacted].  Here is your...

[redacted] transaction ID # [redacted] .  If we can be of further assistance please feel free to contact us.Kind Regards,JordinCustomer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
It is physically impossible for a package to be left in my mailbox as it is only 1.5 inches tall, and the [redacted]/[redacted] tracking claims the package Delivered IN/AT MAILBOX Wed, September ** 2015 at 3:49 PM CT Austin, TX, US. So they are not delivering the item to my mailbox as they claim.  They must be leaving the package unsecured on top of a public/outdoor mailbox for anyone to steal. All packages to my condo should be left at the covered private doorway as [redacted] and [redacted] always do! This item should be insured, replaced and delivered properly or simply refund my money and I will purchase it through another resource.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,We sincerely apologize for the delay it has taken to receive your refund.  Due to issue with our [redacted] account we did not have the option to refund and we had to submit the refund request to an [redacted] representative.  I have confirmed with them that the refund has been processed....

 Please allow 24-48 hrs for the funds to appear back into your account.  If for any reason you still have not receive your refund after 2 business days please contact us.Kind Regards,[redacted]

Hello,We truly apologize for this matter. We can assure you they are genuine [redacted] Products as we have sold thousands without such issues.  Although you have exceed the warranty period we will have a replacement shipped out to you.  You will receive an email confirming  your...

replacement along with tracking information.  If you have any questions or concerns regarding this matter please feel free to contact us. Kind Regards,JordinCustomer Service

Hello, We certainly apologize for the inconvenience experienced.  This is certainly not the way we do business and we assure you it seems there may have been a mix up and mis communication on your order.  A full refund was processed as requested and a discount code will be emailed...

shortly.  We hope this matter does not reflect your opinion of our company as we are willing to work with you and make sure we can compensate you for your time and inconvenience.   Kind Regards,Customer Service Team

Hello, We certainly apologize for any inconvenience.  We assure you it is not a counterfeit item, at times when we refurbish such products the original back cover may be severely damaged so we replace it with an aftermarket one, nonetheless the authenticity of the iPod remains.  I see...

your return was just delivered so I will go ahead and issue the refund promptly.   If we can be of further assistance please feel free to contact us. Kind Regards,JordinCustomer Service